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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1541 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer for its outstanding performance, quiet operation, and large capacity. Users appreciate its ease of use and the effectiveness of its cleaning, along with its stylish design and smart features. However, a few customers have reported concerns regarding the spin cycle, warranty, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,541 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer, it is beautiful and makes life easier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly pleased with my purchase of this. I got the pedastal too and the installers were phenomenal! Easy to operate and so glad I decided to go with this one!

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    still great after a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still working great. cleans my nasty construction cloths better than my old top loader

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent item/ I purchased the item for my grandson and wife for their new home and they are very happy with both the washer and dryer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with this machine! From delicates to bedsheets it is working perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ove the new machine, Gek Squad, we're great also on the installation

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    very capable washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid washer. We like the simpler dial, as opposed to totally digital control. Large capacity. Washes well. We also like the steam option.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity, great timed cycles, clothes are clean. Spin cycle is wonderful, excess water is extracted from clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Samgsung washer and dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer set it was a awesome purchase ..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Constant Problems — Worst Washer Ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don’t know how a washer this expensive can break down as much as this one does. From the first month, it’s been one issue after another. It either stops mid-cycle, refuses to drain, or gives some random error code that nobody seems to know how to fix. For something advertised as “high-efficiency” and “super speed,” it definitely super speeds its way into constant breakdowns. What’s even worse is trying to get help. I bought this through Best Buy and even have their rewards program, but every time I reach out for support they just push me off to Samsung like it’s not their problem anymore. It’s ridiculous. I didn’t buy it from Samsung—I bought it from Best Buy—yet somehow I keep getting told to “contact the manufacturer.” Meanwhile I’m stuck with a washer that barely works and endless finger-pointing between the two companies. For the price, the features, and all the hype, this thing has been nothing but a headache. I regret buying it, and I wouldn’t recommend it to anyone unless you enjoy fighting with customer service more than doing your actual laundry.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jose,

      We can't imagine what you are going through right now with your washer. Let us help.

      Here is a link to the user manual; kindly go to pages 53, 54, 56, and 57 to help you resolve the issues of your washer.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202407/20240725163316712/DC68-04355B-04_IB_WF8300B-MD_EN.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1151357846) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My new smart washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer. I am Able to wash a king size quilt and sheets together and they come out clean and smelling great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love them.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. It’s easy to use. I do have a hard time using the smart things app. I have to figure out how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Great machine. Easy to use. Really like the self cleaning feature..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer has a lot of space! Love that has an app that sends a notification to your phone when the cycle is done!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great machine. I bought it for my mother as a mothers day gift and she was very satisfied. The steam settings aren’t popular, but everything runs perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    THE best!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so perfect! So quiet! Great for our family of 9!! Absolutely love the Smart Control feature

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Washer I have ever purchased. Want to purchase the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love our Samsung Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re so glad we bought the 5.0 cubic ft model! I can now wash our bedding. It has been easy to use & we are happy that we stayed w/Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Upgrade from the base model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought the base Samsung front loading voice machine 11 years ago it was a great purchase. It was time to replace so I thought I would upgrade. What a fantastic choice I made

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far! Fits a king sized comforter. A little snug but gets it done.

    I would recommend this to a friend