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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1541 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer for its outstanding performance, quiet operation, and large capacity. Users appreciate its ease of use and the effectiveness of its cleaning, along with its stylish design and smart features. However, a few customers have reported concerns regarding the spin cycle, warranty, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,541 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product! The washer and dryer are. Fantastic! The smart options are amazing as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would definitely recommend the washer is very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 4 out of 5 stars

    3rd time is a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meets all of my needs, this is the third purchase in recent months trying to replace my previous 12 yr old set. finally! this is the one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful love it, easy to use settings. Samsung always makes good products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , like my new washer , easy to use , connects to my wireless, very helpful features that make easy my day

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally will recommend this unit as it very easy to use and add to smart things

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I've ever owned, works perfectly, no complaints. The black looks amazing too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. I love it Very good. I love it Very good. I love it Very good. I love it Very good. I love it Very good. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked everything about both and very quite and plenty of opinions

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this appliance for a little while but so far everything is working very well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Want buy another

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine is very efficient looking to buy one more when there is a price drop

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 4 out of 5 stars

    Performs well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the short time that I have owned it, has done a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product excellent purchase 100% recommended, easy to use looks great in my house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is simple easy to use. I have fun washing my clothes I just wish it was cheaper to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity, clothing comes out virtually lint-free. Varied and easily understood water temp, spin speed, levels are a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 1 out of 5 stars

    Best Buy - What is happening at your company?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer / dryer are fine. It is Best Buy that is not. Ordered the pair 10/18 in - store and told the rep that they were to be stacked - so stacking kit needed. I was prepping for the install appointment a few days prior and noticed that the kit was not on the order summary. I contacted best buy and they charged me for it (not the problem) and also an additional fee for delivery. When the install day came - they showed up with appliances and no kit. Rescheduled. Next appointment the install guy showed up with the kit...but the kit was missing parts. Rescheduled. Next appointment install guy showed up with the kit but with no instructions to install. Total **** show. In addition - the dishwasher delivered is not what I asked for during my in-store order. It's the incorrect color. No install 3rd party has contacted me to schedule - so that is still not installed either. The order was placed 10/18 and it is now 12/10.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are very happy with this washer. We have had it several weeks and used most of the cycles. It runs fairly quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set run so quietly. Second set after 10yrs of having ghe first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, and i love that it sends a message to my phone when the cycle is compleate.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    All good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good#ddddddddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend