Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1541 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer for its outstanding performance, quiet operation, and large capacity. Users appreciate its ease of use and the effectiveness of its cleaning, along with its stylish design and smart features. However, a few customers have reported concerns regarding the spin cycle, warranty, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,541 reviews
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    School personnel!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washing machines I ever owned and i am 65 years old thank you Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this item and already loving it! Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product had a bit of trouble at first but it was user error

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I love how very quiet it is too. Definately would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was quick and easy and using it is a breeze.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    poor customer service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may have been able to rate these higher had it not been due to the delivery and installation. They failed to properly install the washer so we were unable to do anything until they were able to return. The delivery team dropped the dryer damaging it to the point it make lots of noise when being used (we have ordered a replacement and are currently waiting on it). They also dropped and dented the pedestal however I failed to have that reordered. We will just make do. The appliance resolution center lied to me about sending technicians to resole the issues and instead sent the same idiots that caused the issues. The appliance resolution center made it sound like it was my fault that I don't speak spanish so that I could talk with the delivery and installation team they sent. Very poor customer service!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to give feedback about the overall customer experience with your recent purchase.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up was a breeze!! Love the colors amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and works well. I like using the app to know when to pick up my clothes when I'm busy doing other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never spent this much on a washer but there was a Presidents day sale and I got some Best Buy money and it is worth every penny. With two hairy dogs I love the rubber on the inside of the washer that catches all the hair, it washes big items with ease, and love the music it plays when it is done!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice unit for the most part

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit and easy to use. The digital display is a little dated and not as nice. The machine works good though

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    beautiful dishwasher/dryer combo

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints. I love this dishwasher/dryer set. we've had it for a few months and had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer. It is extremely silent. Low power consuming. And results are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is excellent! It tells you when to clean the filter and do a machine clean!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Pcr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great 'xxxxxxxxxx'xxx'x''xxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to use I really like the washer machine.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with my purchases in this store!! ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on this washer from the outlet. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving. Replaced electrolux, it-s working excellent so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gotta Love Samsung!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, washes perfect. Easy to load and unload.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Machiner

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good machine and brand for the price. Super quiet and the sanitize feature is a useful bonus!

    I would recommend this to a friend