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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1541 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer for its outstanding performance, quiet operation, and large capacity. Users appreciate its ease of use and the effectiveness of its cleaning, along with its stylish design and smart features. However, a few customers have reported concerns regarding the spin cycle, warranty, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,541 reviews
  • Rated 5 out of 5 stars

    The best dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best dryer beautiful color and model,i full recommended

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 3 out of 5 stars

    Great looking but couple problems.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking washer, but the lines it comes with to hook up to the water line is different. Was leaking from the 1st day and had it replaced it almost did the same but modified a little bit, so no issue anymore. Other than that works great, the door opening is smaller than my previous washer too.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Caesar,

      Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Overall great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase is great. Service was also great. Customer service excellent.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like it. It doesn't fill with water so to me its not really soaking the clothes. I use expensive detergent and clothes still come out with a mildew smell. I always keep the door open because after washing theres still water on the door.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand the significance of a fully functional washer in your household. Let us help you out.

      Here is a guide to help you if your washer is not filling up with water. Please click on the embedded word and watch the included video.

      Water fill issues with Samsung washing machines
      https://www.samsung.com/us/support/troubleshoot/TSG10007295/

      We recommend checking this link if your laundry smells like mildew. Please click on the embedded word.

      Samsung washing machine or laundry smells bad
      https://www.samsung.com/us/support/troubleshooting/TSG01108629/#washing-machine-has-a-mildew-smell-or-visible-mold

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151648264) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best purchase ever made.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever made. Would most def recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this set

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this set in 2023 for my daughter and she loved it, now I'm buying for myself!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing quality and cleanliness, wifi and more functionality

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine....works great... what else do I need to write.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase always have had a samsungand wuill stick with it. Does a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the bells and whistles, works great, looks great but not the quietest washer. Imagine it would'nt be as loud if on the floor rather than the pedestals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! It's my favorite color and style. Best purchase ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever. Many washing options and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Front load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love. First front load machine. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new machine is amazing and takes our whole load now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, fast and efficient! Perfect for family loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the washer for about a month now and I do not have any complaints. Not only does it look amazing in the laundry room, it is so quiet. If it wasn't for the little jingle at the end of the cycle, I would totally forget that I was doing laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has been great for the price, i would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful appearance, easy to load, holds big items easily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older unit with this and it is a beautiful upgrade. Has cool features however I mainly use the normal wash and delicate cycles. Unable to figure out wifi b/c when I scan qr it doesn’t take me to what I need to download, whatever added steps are needed is unclear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DDW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this very easy to use and low sounds. I have no complaints

    I would recommend this to a friend