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Customer Ratings & Reviews

$849.99
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Comp. Value: $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1558 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, highlighting its efficient cleaning performance, quiet operation, and large capacity. Users appreciate its ease of use, effective cleaning, and stylish design. While the spin cycle, price, and limited warranty were noted as potential drawbacks, the overall sentiment leans positively towards this smart front load washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,558 reviews
  • Rated 5 out of 5 stars

    Top quality fast washes with simple.controls

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and fast effective washes. This purchase was a replacement for my 18 year old Samsung washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got this because I had to trade in a broken one ve

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is the washer I got traded in for the Samsung because the Samsung wasn't working properly it happens. But all in all the store and the help are amazing love the Best buy outlet off of Tatum boulevard in Phoenix Arizona

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! I would recomeend this company to anyone. They did a great job and went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer especially steam function washing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what its supposed to plus more , while looking so cute! Notifies me when my wash is done on my app, has so many wash options and no matter which wash cycle I choose my clothes always come out smelling super fresh! I love my smart washer! Samsung doesnt miss !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer and Dryer Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This investment into a new set of washer and dryer was the best decision made. I would recommend this brand to anyone. The Geek Squad were friendly and the Bestbuy staff are pleasant with assisting your needs for home appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer set loved them, they look great everyone loves them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like it. It doesn't fill with water so to me its not really soaking the clothes. I use expensive detergent and clothes still come out with a mildew smell. I always keep the door open because after washing theres still water on the door.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand the significance of a fully functional washer in your household. Let us help you out.

      Here is a guide to help you if your washer is not filling up with water. Please click on the embedded word and watch the included video.

      Water fill issues with Samsung washing machines
      https://www.samsung.com/us/support/troubleshoot/TSG10007295/

      We recommend checking this link if your laundry smells like mildew. Please click on the embedded word.

      Samsung washing machine or laundry smells bad
      https://www.samsung.com/us/support/troubleshooting/TSG01108629/#washing-machine-has-a-mildew-smell-or-visible-mold

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151648264) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Samsung Washer and Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased Samsung products in the past because of their quality, and once again, they did not disappoint us with our washer and dryer. We are delighted with both, and they look amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new set because our other washer had broke down. This one is almost like my old one but with the smart controls on my phone! We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple macbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kelvin was excellent. He was knowledgeable and helped me understand how the MacBook worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product! Been very happy with wash times. Overall clothes are cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer combo we have own. App features works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought both the washer and the dryer and they have been amazing! They have so many different settings and get the job done fast

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung front loading washer and dryer combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my experience with the Samsung washer and dryer has a set is neutral I'm experiencing some glitches with the washer machine in the dryer sometimes doesn't get hot I'm in the process of working with Samsung support to try to work out these problems but I've only had this set for 2 months so what is that to say my experience is going to be 5 years from now I don't know yet

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tyler M,

      We understand how it feels to deal with an appliance that doesn't work as expected. Let us extend our help.

      Please see the link below for the steps that can help you if the dryer doesn't dry the clothes. You can select the nearest issue, watch the video, and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147493631, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 4 out of 5 stars

    A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to give product 5 stars, but both Samsung and Best Buy advertise product can be remotely started from anywhere and thatvis not true

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful washer. It has all the latest technology and updates that I was looking for. I’m very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer it has so manny options for you to save on your electricity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the WiFi and steam features. I’m so happy with the Samsung washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love washing clothes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job so well I am able to fit my king size comforters which get washer all the way through no weird soap spots left and they come out smelling awesome .

    I would recommend this to a friend