Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$849.99
Save $230
Comp. Value: $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1560 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, highlighting its efficient cleaning performance, quiet operation, and large capacity. Users appreciate its ease of use, effective cleaning, and stylish design. While the spin cycle, price, and limited warranty were noted as potential drawbacks, the overall sentiment leans positively towards this smart front load washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,560 reviews
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer, it can be controlled by the app with the exception of start

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer dryer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it took a small time to setup. Make sure you take out travel screws and read directions lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff, good price, took took long to get here but im happy now:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy BestBuy Customer.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service-good machine- great people to work with!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but loud

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer. I really wanted to love this but it’s soooo loud! I’m glad it’s in the garage but if I leave the door open you can hear its spin cycle throughout the house.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ChereseG,

      We recognize your feelings regarding your washer making loud noises. We would love to help you.

      We recommend checking out the link below to help determine the sound your washer is making. Each sound has steps to take and watch the video included.

      Samsung washing machine is noisy
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1148587780) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Samsung Washer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer I could’ve have purchased, beautiful in person and gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung washer. This is my second set. Nice size for blankets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of functionality i like that it has a smart feature and dings my phone when finished as i have washer and dryer in the basement

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Performance

    Rated 5 out of 5 stars

    Beautiful!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer and dryer I”ve ever owned. Quiet and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Love the tune to tell when done. It even looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer/dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Exceptional delivery and installation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item had to be replaced three times since purchasing about a month ago. The first one started making noise like there was loose change inside it after two washes. IT’s replacement was even worse and made the same noise right from the start while the delivery team was still here. The third time seems to be the charm as this one works as intended. So far so good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We are glad to know that the washer is now working. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    RELIABLE APPLIANCE

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAMSUNG PRODUCT IS THE BEST ON THE MARKET VERY RELIABLE APPLIANCE FROM WASHERS & Dryers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting for the delivery once I receive the item I know that I will love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine has nice features and also portion your washing liquid to save money, great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome unit the alarm when done is a lil ling winded but overall a great machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE this Washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can you say a washer machine is beautiful? This one is I love you! Works very well looks sleek in my laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dad

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought both the washer and dryer for my wife and they blow doors off our old units. Technology is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy, great machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from later model, and love it! Love the Samsung brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes you need to buy it, is worth it.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best item I have at home... no lie, I find it relaxing to look at.

    I would recommend this to a friend