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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1540 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers often highlight the excellent performance, quiet operation, and large capacity of the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Users also appreciate its ease of use, effective cleaning, and stylish design. However, some customers have reported issues with the spin cycle, and concerns have been raised about the limited one-year warranty and higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,540 reviews
  • Rated 1 out of 5 stars

    Avoid Samsung Appliances

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To begin, I seldom write a negative review. Therefore, when I do write one, the problem is excessively bad. I’ve had this washer for 9 months and it is already giving me problems. Not only is the washer not washing clothes like it should, it is making horrible noises. We contacted Geek Squad and was quickly told that their service won’t help until the warranty is used. We cannot get service from Samsung to get this corrected. The matching dryer was also broken and had to be replaced by Best Buy the minute it came into my house. We had a Samsung refrigerator that had to be replaced the first day in came into my house. Samsung is the worst appliance manufacturer I’ve ever purchased from. I’ve learned my lesson and will NEVER buy another product from them again. Take my advice; buy another brand and save yourself the headaches that I’ve dealt with.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We understand the inconvenience of dealing with a noisy washer. We're here to help.

      Below is a link containing the troubleshooting steps for a noisy washer. Browse through the guide and select a sound similar to the one your washer makes. You may also check the video and the hyperlinks for other helpful tips.

      Samsung washing machine is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      We have also provided the user manual for your model. See page 52 for other recommended actions when the washer is noisy.
      https://downloadcenter.samsung.com/content/UM/202407/20240725163316712/DC68-04355B-04_IB_WF8300B-MD_EN.pdf

      For further assistance with the washing performance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149599545) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Would definitely recommend to anyone interested!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty nice set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this for around a month has several nice features and so far is working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Superspeed Steam

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best washing machine ever made. I love it and will purchase another one in the future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great open box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great open box deal minus the scratches and dents. It’s a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a product. That is a good make and I saw that is a good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! Clothes come out clean and can hold a lot of laundry at a time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love love love love love love you best buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the app and that I can restart from my recliner if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I love it. Works extremely well and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like quality of product and delivery from bestbuy .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gadget tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful washing machine! Loved that is friendly user and water saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Worth the money saving water and detergent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, I can’t wait to get the matching dryer, when I save up enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRETTY GOLD

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing looks amazing! I wish I got this for my house. Purchased this for a flip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product looks good, is functional and is so far working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy quality. We love this machine and we highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer however, make sure you check the whole washer, mine was damage from the back from best buy so I have to wait for a delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good services.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The services and the products are good and the people are humble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a number choice of me and my family too don’t let for buy one

    I would recommend this to a friend