Customer Ratings & Reviews
- Model:
- WF50BG8300AVUS
- SKU:
- 6507594
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, highlighting its efficient cleaning performance, quiet operation, and large capacity. Users appreciate its ease of use, effective cleaning, and stylish design. While the spin cycle, price, and limited warranty were noted as potential drawbacks, the overall sentiment leans positively towards this smart front load washer.
This summary was generated by AI based on customer reviews.
Just ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t really clean the clothes as well as one with an agitator.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ryan,
We understand how important it is to have a reliable appliance at home. Let us help you with your washer.
Here is a link for troubleshooting steps for your washer that doesn't fully clean clothes; kindly click the embedded words.
Clothes are not clean after washing in Samsung washing machine.
https://www.samsung.com/us/support/troubleshooting/TSG01108627/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147850066) to help our team pull up your information when you message us.
Thank you.
-Ricardo
What is this
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the clothes were dryer than others as if the water didnt get on them. The seal is to pliable it looks to worn to be brand new.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand the disappointment when some of the clothes are dryer than others. We're here to help.
We suggest checking the link below if the washer does not fill with enough water. This guide also includes other resources if there's an error code, washer cycles, settings and features, and a video to watch from beginning to end.
Samsung washing machine water fill issues:
https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water
You may also check the user manual for other recommended solutions when the water supply is insufficient. See page 52.
https://downloadcenter.samsung.com/content/UM/202401/20240124193544276/DC68-04355B-03_IB_WF8300B-MD_EN_CFR_MES_240123.pdf
Lastly, here is a link with details to learn the recommended load size for your washer for reference.
The best laundry load size for your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need further assistance with the seal, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146981076) to help our team pull up your information when you message us.
Thank you.
-Angelica
Washer does not work
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than 10 months the washer started making very loud and weird noises. Trying to get it fixed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi FranciscoG,
We understand how you feel regarding your washer. We are here to help you with it.
We recommend checking the resources below for steps to take when the washer is noisy. Please watch the video and kindly click on the embedded words for more details.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147230484), and it will help our team pull up your information.
^Rodel
Used a washer that wasn’t checked before reselling
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it used at the store and unfortunately I had to return it because it was damaged, it was not checked before reselling it, the washer flood my laundry room and the rooms around
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for choosing Samsung for your laundry needs, Mdvillarreale. We completely understand the disappointment you have gone through, and we are saddened that you no longer have the product. We would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
-John
Bulky items
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to have trouble with bulky items i dind i have ro remove wet blankets and rearrange them often.
No, I would not recommend this to a friend- Pros mentioned:Capacity
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is really good, i love this washer, I got a discount and now i understad why everyone wanted.
I would recommend this to a friend Samsung Washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drum was warped on original delivery. Had to call in a tech and then had to reorder and get new one delivered. This washer is okay but not sure it will be worth the amount paid. Have had issues with other Samsung appliances (dishwasher) so I know Samsung makes great tvs but not sure get same quality in appliances.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rodel
AlbaC.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this machine, but I notice that, its no empty the softener reservoir completely after finish washing.
I would recommend this to a friendBrand response from Samsung
Posted .Alba, let us give you a few tips on adding the softener to the detergent drawer of your washer.
Here is a link that shows what to do if the fabric softener reservoir washer is not empty after the cycle. Please click the hyperlinks (leveling the washer and cleaning the detergent drawer).
Dispenser drawer issues in Samsung:
https://www.samsung.com/us/support/troubleshooting/TSG01207154/
Should the detergent drawer needs to be replaced, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1145856351, to help our team pull up your information when you message us.
Have a great day.
-John
Check size. You may need a bigger one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought online and wish I had paid more attention to size. It’s smaller than my previous one and I wish it was bigger.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
- Cons mentioned:Warranty
Bad washer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse Samsung items ever warranty expires in 1 year and the washer goes bad best buy says no more warranty samsung doesnt cover defective washer never buy again no customer service
No, I would not recommend this to a friendBrand response from Samsung
Posted .We strive to assist you anytime with your washer, MiroM. We want to know more information about what's going on with your washer so that we can offer the assistance you need.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147618767, to help our team pull up your information when you message us.
Have a great day.
-John
Delivery Never Made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with BestBuy is the worst ever. I really like rate this a zero. 3 supposed attempts at delivery and 3 times never delivered without any notification that they were running late or weren't going to make it. Then in speaking with the customer care team there was absolutely no concern, acknowledgement or regard for customer care. They simply wanted to make a 4 attempt at delivery in a business as usual manners, as if the 3 other attempts were never made. No concessions given for my time, where I was made to take off from work for the 3 days. Even on the day of delivery, there is no one that you can call to speak with to track a delivery status. I will never purchase another item from the BestBuy store and will share this experience with as many other individuals as possible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your questions or transfer you to your local store to give feedback about your overall experience with the delivery company assigned to deliver your washer.
Have a great day.
-John
Horrible Appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. I purchased the package. the washer DOES NOT spin properly and the dryer DOES NOT fully dry the clothes. I called Best Buy 2 weeks after receiving and scheduled a return/exchange (was supposed to happen tomorrow) the person who took the call DID not process the transaction and I call best buy today to check on status of delivery and find out there's nothing in the system. Won't get a new unit until mid March now. SHould've purchased an LG, had one for 10 years, worked perfectly. Never had issues with it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand how you feel about your experience using the washer and dryer.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need to follow up on the return/exchange. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Bad Vibration Don't Buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the Samsung Washer and it vibrates so bad when it spins its not good. Makes alot of noise. Checked levelness and its good. I do nott recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .A washer is one of the household's most relied appliances, JM25. Let's ensure your unit is in tip-top condition.
The link below will help you ensure the washer does not shake excessively. Please follow the instructions and learn more by checking the hyperlinks and watching the embedded video. In the event that the steps did not resolve your concern, please select "No, I NEED MORE HELP" to move to the next steps.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Should you need more assistance with the washer, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148428183) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Not happy with it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't purchase again, We were hoping that the front loaders had come a long way since 2009. But they have not. It does not seem to clean as well as my top loaders and it has a smell. It also gives an error code very often even though its new and no lines are kinked.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AmandaN, we understand the frustration you feel with your washer. Allow us to help.
Here are simple steps to follow if the washer is not cleaning your laundry. Please click on the embedded word.
Clothes are not clean after washing in Samsung washing machine
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
If laundry smells, here is a guide to help you. Please choose from the option provided based on the odor you smell from your washer. Kindly click on the embedded word if one prompts.
Samsung washing machine or laundry smells bad
https://www.samsung.com/us/support/troubleshooting/TSG01108629/
Below is a link to help you diagnose the error code that is showing on your washer. Please choose from the options provided. Kindly click on the embedded word and watch the video if one prompts.
Samsung washing machine information and error codes
https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147200501) to help our team pull up your information.
Have a great day.
^Camille
- Cons mentioned:Spin cycle
Owner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad product Machine is not capable of hold spins When it start spinning whole machine start moving apart .very light and bad quality I bought washer and dryer Dryer is perfect Washer is not good quality
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MuhammadI,
Let us help you ensure your washer is leveled, preventing it from moving when used.
A front-load washer will shake a lot if shipping bolts are not removed, so make sure to have the correct load of laundry in your washer.
You may refer to this video about the washer shaking and vibrating (from 0:04 to 0:47), and this includes a link to read more about the washer shaking: https://www.youtube.com/watch?v=ywOrH59K9Rw
Washer load:
https://www.samsung.com/us/support/answer/ANS00080262/
A complete video to properly sort and wash your laundry: https://www.youtube.com/watch?v=R0HWsqn2ANo
Installing your washer and scroll down to level your washer: https://www.samsung.com/us/support/answer/ANS00051342/
You may also watch this complete video about the washer that won't spin, and this includes a link to read more about the washer that won't spin:
https://www.youtube.com/watch?v=0D13Fhc07hQ
The below link is the user manual for your model. Turn page 28 (Run Calibration and Sort), page 29 (Determine the load capacity), page 52 (Excessive vibrations or makes noise), and page 53 (Does not drain and/ or spin) for reference: https://downloadcenter.samsung.com/content/UM/202301/20230103165029519/WF8300B-MD_UM_DC68-04355B-02_EN_CFR_MES.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145774812, to help our team pull up your information.
Have a great day.
Melardo
Leak
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started leaking in few washes Drain was full of water at least got 1-2 gallon of water leak
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Parakh,
We understand how important it is to have a functional washer. Let us help.
Here is a link for troubleshooting steps for your washer that is leaking; kindly click the embedded words.
The link below will help you with your leaking washer. Learn more by checking the hyperlinks. In the event that the steps did not resolve your concern, please select "No" to move to the next steps.
Samsung washing machine is leaking.
https://www.samsung.com/us/support/troubleshoot/TSG10001007/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149272560) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Not for tall people.. Needs Pedastal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item didn’t have features present on previous models… interior light. Product was so low to floor that it required a pedestal
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you sharing your insights about the Samsung washer, JerrySellsRE.
I have shared the features and specifications of this model on the link below.
https://image-us.samsung.com/SamsungUS/home/home-appliances/washers/front-load/08082022/2022_WF50BG8300_V7.pdf
The 27” wide pedestal will allow you to lift your Samsung Front Load washer or dryer by more than a foot for a more convenient height.
You can purchase it at this link: https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27-pedestal-2021-we402ne-a3/#benefits
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145676715, which will help our team pull up your information.
^Rainly
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I will see how it works in a couple of months.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Frank,
Thank you very much for your observation on our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Have a great day.
^Charles
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s alright but not the best. We had to switch to LG.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bryce,
Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
GAR
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine shakes too much in the spin cycle. Have had it replaced but the same issue.
I would recommend this to a friendBrand response from Samsung
Posted .A washer that operates smoothly helps wash the clothes fast, GeorgeR. We'll be delighted to help!
Your washing machine may shake, move, and make noise while spinning. This can happen when the four washing machine legs need to be made more secure with the ground or if a large bulky item or a massive amount of laundry is in the machine. I have provided the links below for more information.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Washing machine shakes & vibrates or is noisy:
https://www.youtube.com/watch?v=ywOrH59K9Rw
You may also check page 52 of the user manual for other recommended actions when the washer has excessive vibrations.
https://downloadcenter.samsung.com/content/UM/202301/20230103165029519/WF8300B-MD_UM_DC68-04355B-02_EN_CFR_MES.pdf
For reference, I've included the guides to learning the best laundry load size for your Samsung washer, its settings, cycles, and features.
https://www.samsung.com/us/support/answer/ANS00080262/
https://www.samsung.com/us/support/answer/ANS00061937/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145580528) to help our team pull up your information when you message us.
Thank you!
-Angelica