Customer Ratings & Reviews
- Model:
- WF50BG8300AVUS
- SKU:
- 6507594
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, highlighting its efficient cleaning performance, quiet operation, and large capacity. Users appreciate its ease of use, effective cleaning, and stylish design. While the spin cycle, price, and limited warranty were noted as potential drawbacks, the overall sentiment leans positively towards this smart front load washer.
This summary was generated by AI based on customer reviews.
GAR
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine shakes too much in the spin cycle. Have had it replaced but the same issue.
I would recommend this to a friendBrand response from Samsung
Posted .A washer that operates smoothly helps wash the clothes fast, GeorgeR. We'll be delighted to help!
Your washing machine may shake, move, and make noise while spinning. This can happen when the four washing machine legs need to be made more secure with the ground or if a large bulky item or a massive amount of laundry is in the machine. I have provided the links below for more information.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Washing machine shakes & vibrates or is noisy:
https://www.youtube.com/watch?v=ywOrH59K9Rw
You may also check page 52 of the user manual for other recommended actions when the washer has excessive vibrations.
https://downloadcenter.samsung.com/content/UM/202301/20230103165029519/WF8300B-MD_UM_DC68-04355B-02_EN_CFR_MES.pdf
For reference, I've included the guides to learning the best laundry load size for your Samsung washer, its settings, cycles, and features.
https://www.samsung.com/us/support/answer/ANS00080262/
https://www.samsung.com/us/support/answer/ANS00061937/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145580528) to help our team pull up your information when you message us.
Thank you!
-Angelica
Good but leaking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer but starts leaking after 2 weeks after purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Alex,
We want you to know that we value your feedback, and it's not the experience we want for our clients. We are here to help.
Below is the link where you can check the steps if the washer is leaking.
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146239316, which will help our team pull up your information.
^Rainly
DO NOT BUY
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT PURCHASE THIS MACHINE! It only has a 1 year warranty they say they will cover parts for 20 years but they do not cover labor. It costs more to repair than to buy another one. 2 years to the date almost and the computer does not work there is no power coming from the machine and what was in it is gone because you cannot open the door worst purchase of an expensive set for nothing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kris,
We know how convenient it is to have a working washer in our home, and we are glad to help you.
We shared a link below with steps to help with your washer that is not powering on. Please check the embedded word for more details.
The washing machine will not turn on or turn off by itself
https://www.samsung.com/us/support/troubleshooting/TSG01203022/#washing-machine-will-not-turn-on-or-turns-off-by-itself
We would love to speak with you to provide more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148589790) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes a lot of noises when it is running . So I am unhappy with this dryer no
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Rossana,
We know how frustrating it can be to have a loud washer. Let us help.
Here is a link for troubleshooting steps for your washer that is making noise; kindly choose the one that matches, watch the video, and click the embedded words.
Samsung washing machine is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149192319) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Don’t buy! Busted after one and half years!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only 1 1/2 years of owning this machine, we developed issues with it draining properly. We called out a plumber thinking maybe we had a clog in our pipes; nope definitely not clog. Unbelievable that a new machine would already being having such a major malfunction; conveniently after the 1 year warranty. By the time we pay for service to come out and fix it, it will cost half the price of a brand new product. Absolutely ridiculous. Definitely never buying any Samsung product again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BrittneyR, we understand the frustration you feel with your washer. Allow us to help you.
If your washing machine does not drain, you can easily troubleshoot the issue by following the simple steps in this link. Please click on the embedded words and watch the video included.
Samsung washing machine does not drain
https://www.samsung.com/us/support/troubleshooting/TSG01001013/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147733889) to help our team pull up your information.
Have a great day.
^Camille
- Cons mentioned:Price
Bad dryer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our washer broke after a year and half. Never thought I’d spend 2k on something that’d break after a year and half. Replacement cost is almost as much as a new one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SahilK,
We want to inquire more about what occurs with the dishwasher and would like to assist as soon as possible.
You may contact our Support Team via the link below to speak with a live representative to better assist you with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Jassiel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst washing machine you can buy. After fifteen days of buying it, the washing machine suddenly started to vibrate very strongly out of control. I called the BEST BUY store to return it and it couldn't be done because more than fifteen days had passed, so I called the Samsung technicians for the warranty and they simply didn't answer me. I recommend to everyone who has time to DO NOT BUY IT.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how frustrating a shaking washer can be. Let's elevate how the washer performs, JassielS.
When your washer shakes violently, you can easily troubleshoot its performance by following the simple steps from the link below. There are recommended embedded links and a YouTube video included; kindly visit them.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147497444, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Washer performance
Sturdy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. It is capable of large loads with no issues.
I would recommend this to a friend Need add more dry time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need add more cycles in order to get dry clothes and chake little bit
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JainierJ,
We know the importance of having a reliable appliance at home. All we want is to assist you with your washer.
To resolve issues with your washer, please follow the link and hyperlinks and watch the instructional video. If the problem persists after completing the recommended steps, click on "NO" for further assistance.
Samsung washing machine is shaking
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148740054) to help our team gather your information.
Have a great day.
^Charles
- Cons mentioned:Spin cycle
Product made with Latex and Rubber
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In addition to rocking and shocking violently, during the spin cycle. This washer was made with a thick layer of latex rubber around the door. it gave me a severe reaction, as I'm allergic to all latex and rubber products. W O
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi WandaO,
We will be thrilled to assist in minimizing the vibration on your Samsung washer.
We recommend installing your washer on a solid floor, and if you have a wooden floor, it needs to be reinforced to minimize vibration and unbalanced loads. Proper loading of clothes is also important.
You may refer to these links:
The washer is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Washer load:
https://www.samsung.com/us/support/answer/ANS00080262/
A complete video to properly sort and wash your laundry:
https://www.youtube.com/watch?v=R0HWsqn2ANo
Install your washer and scroll down to level your washer: https://www.samsung.com/us/support/answer/ANS00051342/
The below link is the user manual for your model. Turn the page 52 (Excessive vibrations or makes noise) for reference:
https://downloadcenter.samsung.com/content/UM/202301/20230103165029519/WF8300B-MD_UM_DC68-04355B-02_EN_CFR_MES.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145803229, to help our team pull up your information.
Have a great day.
Melardo
Unscrupulous contractors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought my house and spent over $7,000 on appliances at Best Buy. They sent over contractors to hook up the washer and the hook up was done incorrectly according to the Best Buy team that came back out to correct the issue after the water damaged my ceiling in a home I only had for two weeks. So far there claims department is giving me a hard time saying the damage was already there.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We appreciate you informing us about this. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
Chrystel
Absolutely terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely loud and shook so bad it loosened the stacking bracket. I pulled the dryer iff multiple times to ensure level and tightness. I ran the drum calibration 3 times, to no avail. Arranged for its return less than 5 days of having it. Will absolutely never even look at a samsung set again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Christian,
Thank you for choosing Samsung for your laundry needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
-Kimberly
N/A
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is a night mare and deserves no star. From when I bought it over, I had it exchanged, coz the motor was bad, then it gets stack and will not move to spin. So it keeps filling up and wasting water. This has caused my water bill to $450. I have called Geek out here three times but issues not resolved. They tell me that it’s fixed but a couple of cycles later it’s the same problem. I can’t express how frustrating this is. Please save your money and don’t get this machine.
No, I would not recommend this to a friendMissing Parts
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing parts. 1 week already, 2 times come and don’t resolve the problem. Stress
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand the dismay of receiving an appliance with missing parts.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance with the unit. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Samsung 5.0 Not So Smart Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this washing machine less than 30 days and it became unbalanced and started knocking straight away. Went to Best Buy to tell them and they did nothing to help. DO NOT RECOMMEND
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand the inconvenience of dealing with an unbalanced washer. Let us help.
To troubleshoot the shaking washer, check out the link below. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guide you may watch from beginning to end is also attached.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016
We have also provided the user manual for your model. See page 52 for other actions when the washer vibrates excessively.
https://downloadcenter.samsung.com/content/UM/202407/20240725163316712/DC68-04355B-04_IB_WF8300B-MD_EN.pdf
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149423755) to help our team pull up your information when you message us.
Thank you.
-Angelica
Not worth it. Pay more get better items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Samsung washer dryer combo but they are not worth it. Very Bad machines. Takes multiple cycles to get the same wash as my older 12 year old machines.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We want to inquire more about what transpires with the washer and would like to assist as soon as possible.
We suggest contacting us via the options below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer broke down after 2 months. Not heating. Waiting for repair schedule next week. Horrible experience with Samsung again and again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We are here to assist you at any time with your dryer. We want to speak with you directly to offer support and assist you in following up on your repair schedule.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150093889, to help our team locate your information when you message us.
Have a great day.
-John
Washer door leaked before it was two WEEKS old!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer leaked before it was even two WEEKS old! Luckily, we were still able to return it. We ordered a different brand, not happy with this product at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
-Ricardo
Junk, I don’t recommend
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m writing this as I wait to schedule someone to come and fix this thing. I have had it less than a year and it doesn’t work. I felt it wasn’t the best machine as soon as we got it. It doesn’t fit as much as my other washer that was the same size. The clothes never felt the same as my old one because it didn’t get out all the water. Which means my dryer is on overtime.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi HayleyF,
We know how important it is that the clothes are washed properly. Let us assist you with the washer.
Here is a link to help you when the washer is not draining properly. Please watch the full video, follow the steps, and click the hyperlinks for further assistance.
Samsung washing machine does not drain.
https://www.samsung.com/us/support/troubleshooting/TSG01001013/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146548174 to help our team pull up your information.
Have a great day.
^Aloe
Like other 1 star reviewers.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started having problems just out of manufactures one year warranty. Loud on spin cycle. Has been getting louder and louder as time goes on, Must be bearings like other reviewers mentioned. Now its making a banging sound in addition to being louder.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SDean, noise from the washer happens, and it can be frustrating. Let's get this sorted out.
This guide will explain the noises coming from the washing machine and offer troubleshooting steps. Please play each sound and pick the sound that matches the noise you hear. Kindly click on the embedded word if one prompts. Also, please watch the video included.
Samsung washing machine is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147680792) to help our team pull up your information.
Have a great day.
^Camille