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Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1412 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer for its quiet operation, large capacity, ease of use, and effective cleaning performance. Many appreciate its stylish design, aesthetic appearance, and smart features. While the washer is praised overall, some customers have reported concerns regarding the spin cycle, warranty length, and higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,412 reviews
  • Rated 5 out of 5 stars

    Nice washer !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design of this washer. Easy to use. Only thing is don’t like is that after a cycle there’s water in the detergent dispenser so you have to dump the water out cause it won’t go way if you air it out. But everything else it good :)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Washer performance

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really great! It's quiet and fits a good sized load.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer performance

    Rated 5 out of 5 stars

    Best Family Washing machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Washing machine Works so perfectly. I have a big family and I would have to buy a washing machine that gave me problems almost instantly. I am happy to report that this washing machine worked out of the box (always read the manual! And remove the safety screws it has on the back) everything is easy to understand and fits all my clothes. Most importantly (for me) it washes the clothing quietly

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Its pretty dope

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is cool quiet and sexxxy. I read a lot of reviews of dif washers. There are 3 things to do before you use it. 1. Read the inatruction manual. 2. Make sure you take out the 4 shipping bolts holding the cord. You unscrew a little and the long screw is connected to a plastic cork you pull out. 3. Calibrate it. You hold 2 buttons and it runs a calibration. It tells you in the book. My phone isnt compatible with the app. Its a older phone. But i would recomend. I had a 80s maytag.it still works!! But got a great deal and time to upgrade. The only negetive is the moisture. I never owned a front load washer. And some other reviewers cover it. But you should leave the door and drawer cracked open so it dries to prevent a smell. Its what they all say. But this has self clean so not really a big deal if you dont. But makes sense. But i would highly recomend. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is amazing, worth every penny. Samsung has always been a favorite of mine for the quality of products they offer. Couldn’t be happier, works quietly & efficiently wish I would’ve bought it sooner. The capacity on this washer is insane. If your looking to buy a new washer consider this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality machine with amazing Smart features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly capable, nicely designed, quality construction, and incredible smart features that unlock additional drying modes. Installation services from Best Buy made getting up and running a breeze. Very pleased with this washer!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This amazing product is well worth the price at Best Buy. The price is extremely reasonable and installation was on time and installation staff was very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend- Perfect for large families!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, it is perfect for my family of 6 with 4 children that always have stains or spills. I also noticed my water bill decreased with this washer. I was almost everyday and havnt had ANY issues. The only thing I had to get used to was making sure I don’t leave any pieces out. Once you press start it isn’t a good idea to pause it and open it back if the water has started to fill or if the detergent was already poured in its designated area. It is truly a large load capacity as well. I washed some bedding to test the strength of the washer. ( in my family we don’t put bedding in the washer because it tends to get heavy and wet and cause problems) the washer remained quite through the entire cycle AND the blanket came out fluffy and not soaked in water. 10/10 definitely recommend. I’m buying the dryer next. I love this washer. PLUS you can start loads from your phone if you are in a hurry leaving the house, you can toss in the items you need and set the load type from the smart things app. If you are tech savvy and know how to care for your electronics and home appliances this is a great investment. The last thing I’ll mention is the different load options to meet every need when it comes to whites, delicates bedding you name it! I’m satisfied with this item! Go buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer handle with care and nothing seems to b wrong. Not happy I had to pay extra for the parts for but the overall condition and care of my washer and dryer was phenomenal. Shot out the my delivery guys.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. It looks great , is huge inside, and has very intuitive controls. We really like the incremental adjustments to aspects of the wash cycle, like number of rinses and spin speed. Overall, we really love this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love love love!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best set I have ever owned. I can rely on this machine to do exactly what I set it to do! Have had zero problems with it and it’s been a couple years!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These machines are absolutely stunning. Very skeek design and great color combos. They operate whisper quiet and get your items so clean! Love the ability to control them from my phone via the app.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Product for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Geek Squad installed, all went great. We stacked our units! The washer does all we need and it runs smoothly and quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washing machine very clean and easy to use I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design, great features, washing cycles are quick, laundry is clean and smells great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Our samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a open box samsung dryer. We love it. This is our first steam dryer (and matching the washer lol) and we love it. Got a shirt that isnt dirty, but wrinkly? No problem! 15 min steam cycle will take care of it! Quite as can be, multiple selections that actually do what they say! You dont be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    my best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works awesome after installing it we used it and fell in love with it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Performance

    Rated 5 out of 5 stars

    Washer and drier

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best machine I have had. It's fast, efficient, and has a huge capacity. I was happily surprised by the machine. Its very pretty too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Samsung washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new washer and dryer. Extra large capacity, which is great, 1 load a week:) they are absolutely beautiful and very easy to use with so many different settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance and good looking

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Washer. The best in washing and also the best looking. If you are going to keep it in place that is visible this is amazing. We keep it in our garage but we also use it as a living area, so this is a perfect it. Love it! Highly recommend it.

    I would recommend this to a friend
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