Customer Ratings & Reviews
- Model:
- WF50R8500AV
- SKU:
- 6357389
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the excellent cleaning performance and quiet operation of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam. Many appreciate its large capacity and ease of use, along with its impressive features. However, some users have noted issues with the spin cycle and door, reporting concerns about noise and leaks.
This summary was generated by AI based on customer reviews.
So far, so good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great washer. I put clothes in, and they come out clean. How did I not know a machine like this existed for 43 years? Amazing!
I would recommend this to a friendIncredible product great reviews totally happy wit
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible product great reviews totally happy with the purchase the product and the company I bought it from
I would recommend this to a friendWasher/dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Bought the set they look great and no need to hide them behind a closet door anymore!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Happysleeper, I am happy for you and your new Samsung Washer. We are glad to welcome you to our family and thank you for choosing Samsung in your home. ^Brad
Best washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the wifi and the smartthing app innovation. The machine is very large on the inside. Clothes come out very clean.
I would recommend this to a friendGreat washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great steam option is really nice for my work clothes gets the stains out way better.
I would recommend this to a friendLove the Samsung W/D
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we love our Samsung W/D. Second set we have owned. No problems with last set or this set. Love the gunmetal grey.
I would recommend this to a friendAn app for my washing machine? SOLD!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not having to continually check on the progress of my laundry? Priceless! Great machine, good app, endless customization options.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is excited to hear that the features of this washer are a perfect fit for you and your home. Thank you for the 5 stars! ^Lo
Great washer but WiFi isn’t needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. No issues so far. I do not see the need for the WiFi though as it doesn’t offer much in a washing machine.
I would recommend this to a friendIs it running?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machines are well made, incredible functionality, and beautifully designed. And quiet!!!!
I would recommend this to a friendWorks Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little concerned because this is my 1st front load washer, but it works great so far.
I would recommend this to a friendNot worth $
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisiest unit ever, leaks water. Shows it's level, we've checked several times. Door rattles and has popped open mid cycle. Technician checked it over after delivery with no resolution.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Having a more pleasing laundry experience means the unit should act suitably, and that's what we want for you!
Samsung washers are generally quiet; most noises are standard or easily corrected. Noises can vary and are hard to describe with words, so to identify the proper troubleshooting steps, you'll want to pick the noise in these guides that is most similar to what your washer is making, even if it could be a better match.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Washing machine shakes & vibrates or is noisy:
https://www.youtube.com/watch?v=ywOrH59K9Rw
Water leaks from the washing machine are almost always related to controllable circumstances that are easily remedied. You may refer to the link below to figure out what's causing this.
Samsung washing machine is leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
What to do if your washing machine leaks?:
https://www.youtube.com/watch?v=jgKRn1xR_qs
Most retailers these days include washing machine installation at little to no cost, but if you are looking for a DIY project, you can always tackle the installation yourself. Either way, this guide will go over what needs to be done during installation to prevent leaks, excessive vibration, and spinning, draining, and filling issues.
Install a Samsung washing machine in your home:
https://www.samsung.com/us/support/answer/ANS00051342/
You may also check page 53 of the user manual for other recommended actions when the washer makes noise and 56 when water leaks.
https://downloadcenter.samsung.com/content/UM/202301/20230103165213632/WF8500R_UM_DC68-04006M-02_EN_MES_R.pdf
For reference, I've included the guides to learning the best laundry load size for your Samsung washer, its settings, cycles, and features.
https://www.samsung.com/us/support/answer/ANS00080262/
https://www.samsung.com/us/support/answer/ANS00061937/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145709890) to help our team pull up your information when you message us.
Thank you!
-Angelica
LG Appliance review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new LG washer and dryer combo, the smart technology is also very handy!
I would recommend this to a friendNo remote true remote functions
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing I don't like is that I thought I could turn these on remotely, but you can't
I would recommend this to a friendExcellent washer.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always had great experiences with Samsung, and this product met my expectations that I expect from Samsung.
I would recommend this to a friendBrand response from Samsung
Posted .Quality is what we strive for, Blast. Thank you for being the best part of Samsung! ^Lo
Very Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent and the fact that it’s quiet is a plus.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on-time and working as expected. Installation is very professional.
I would recommend this to a friendHappy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new washer and dryer. Nick was amazing to help us weigh out options!
I would recommend this to a friendAs Advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked great! The only that was trouble some was the drain line had to be extended
I would recommend this to a friendGreat value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look of it and it has wifi, so it is very convenient for me.
I would recommend this to a friendGreat overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well there no more I didn’t hear the washer stop Dad cause now I can use my phone to Monitor it
I would recommend this to a friend