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Customer Ratings & Reviews

Your price for this item is $1,169.99

Customer reviews

Rating 4.4 out of 5 stars with 315 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers often highlight the excellent cleaning performance and quiet operation of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam. Many appreciate its large capacity and ease of use, along with its impressive features. However, some users have noted issues with the spin cycle and door, reporting concerns about noise and leaks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 315 reviews
  • Rated 5 out of 5 stars

    Awsome washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer, haven't regretted my purchase yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is great. No problems so far! Only had few weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the looks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right features I need. Love the quietness and looks of it. Loving it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife Approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife likes it. Therefore I like it. Very nice washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung set review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used. Purchased for a customer. Looks beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer of 2019 I really recommend this too everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this washing machine!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has sooooo many customizable options! It is great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer front load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and delivery was good . Working great like the model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Samsung all ways first class machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great, it washes my clothes well and is powerful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. I absolutely recommend this equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely no complaints, the reviews are false I highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    7 months old - stopped working.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok -- seems like I am having an issue with it not turning on & not opening at only 7 months old, so that is aggravating. I am overall not THAT impressed & could have gotten the same use out of a much cheaper unit.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Traci,
      I see you are experiencing issues with your Samsung Washer not turning on. You stated that your appliance was only 7 months old. I would love the opportunity to chat and see when we could get a certified Samsung Technician scheduled to resolve your issue. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143065700. We thank you for being a part of our growing Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went smooth, love the units. Won’t regret to get those.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washing machine. Has more options than needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many wash cycles. Excellent spin dry. What you want in a washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a smart washer and well made. the washer has a good design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, features are awesome. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the way it works I am very happy with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Way to loud.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is far louder than the WF50K7500AV/A2 I replaced. There must be something wrong with my machine if everyone else loves how quiet there's is. When it goes into spin cycle its insane.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer,
      It seems that you are having issues with noise for your Samsung Washer and I would like to offer some help to ensure you are getting the best performance from your machine. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/
      We understand how much of an inconvenience this can be. If you you continue having issues, Please do not hesitate to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143277479. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung