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Customer Ratings & Reviews

Your price for this item is $1,169.99

Customer reviews

Rating 4.4 out of 5 stars with 315 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers often highlight the excellent cleaning performance and quiet operation of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam. Many appreciate its large capacity and ease of use, along with its impressive features. However, some users have noted issues with the spin cycle and door, reporting concerns about noise and leaks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 315 reviews
  • Rated 5 out of 5 stars

    Great smart washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super smart and will alert you when cycle is done in your smart tv

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes very good.It works good and the washer is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer and easy to use. Smart with control from phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with lots of options. I like the wifi option.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    very good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good choice!!! excellent machine, at a good price

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine gets clothes clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets really bad stains out. App works good, too. Very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for big loads!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use with lots of drying options and looks great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so happy to see that you're happy with this washer, Rolhop! Thank you. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is washer is great. I like the smart washer feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best purchase for my home that I have made! This smart Samsung 12 cycle washer, black stainless steel and fingerprint resistant also front loading is the best! Perfect for every washing need you may have or encounter! I highly recommend it cause doing laundry is so smooth and efficient! You won't regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I might have already worn out my washer cause it’s amazing!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is delighted to hear that this washer is meeting all your laundry needs and exceeding your expectations, Claya. Thank you for being a valuable member of our family. ^Lo Samsung

  • Rated 4 out of 5 stars

    Great smart washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, cleans well and alerts when load is done. Could not get it to remote start but everything else works. Very nice looking and cleans clothes well. Love how it lets you know when it needs a self wash and when clothes are done

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live them! Could be happier with my purchase. 10

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    LOVE!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is excellent and was the perfect fit for our family. Many thanks to our salesman, Meech, for helping us pick it out. Very user friendly and works great. Nice and quiet machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Samsung Appliances

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased kitchen and laundry appliances to upgrade our home before selling. Loved all the Samsung units so much, that we purchased all of them again for our new home. Jeff, sales associate, was very knowledgeable and easy to work with on the purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit, there is a ton of download options for washer depending on what your washing. SmartThings is super detailed. There is a lot of washing options. This is my favorite wash it does everything. Very cute design as well. I have the matching dryer as a stackable and love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this set!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh I'm so in love with this set. I haven't had any issues. I do wish the soap dispenser would drain a tab bit more I just leave it cracked open to air dry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washes, rinses, and spins clothes very well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to wash clothes to get dirt out just fine. Rinses very well. Spns clothes adequately so thyey are not still wet. Clothes do not come out completely wrinkled.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I had no issues from July 2023 to NOW.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this July 2021, I loved it but now I am starting to get issues. My washer is making a loud noise while it is spinning and draining water. It also is grinding and releasing dust while it spin/drains. I called Samsung tech to come check it out. We will see how much it cost. I have now idea how it started doing this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good sized washer! Has many different cycles for you to was and even some steam. So far I have cut down the amount of time washing clothes in half. I am very happy up to this point!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update to our 10 YO samsung washer. First, we had issue connecting the device to the app, but eventually it connected without further issues.

    I would recommend this to a friend