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Customer Ratings & Reviews

Your price for this item is $1,169.99

Customer reviews

Rating 4.4 out of 5 stars with 315 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers often highlight the excellent cleaning performance and quiet operation of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam. Many appreciate its large capacity and ease of use, along with its impressive features. However, some users have noted issues with the spin cycle and door, reporting concerns about noise and leaks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 315 reviews
  • Rated 5 out of 5 stars

    Best washer I’ve purchased

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been able to get any clothes we throw at it clean… and that’s including towels that have been used to clean up puppy “accidents.” The sanitize mode really bleeds some clothes though so be careful

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    The washer is huge.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer. It’s runs very quite. I can wash my comforter in it and have plenty or room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal but sucks I couldn’t use my 10% bday promo for this because it was already a open box item Not sure where I’m going to get the dryer to match might not go here

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Large, clean and quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer! I’ve always liked Samsung washers and dryers but after 10 years, it was time to replace our washer. We purchased this which is a newer model and larger load! Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first front loader. I have always been against a front loader but the last two top loaders we've owned had the same agitator issues. So far, I'm loving it. No compaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer we've ever owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More options than I thought we need but we love this washer. Steam function is great for sanitizing and having WiFi connection is awesome for silent alerts when cycle is done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is faster, more efficient than my old one. I love it .Easy to operate. It has a lot more setting that are very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time we bought samsung we adore this washer and dryer, the previous ones lasted us 10 years, if trust in this brand that has only given us satisfactions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to clean. I like the color. It got notification thru samsung app and wifi to alert us wherever we are in the house when the washer is done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the colour

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color of this washer and the function is really good .it take that much not longer to wash our clothes. It makes clothes to clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent washer.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, seems to clean nice and leaves my clothes nice and steamy. Also like the self cleaning option as it does get smelly if you dont clean it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to my Samsung collection. This product comes with WiFi and can be added to your Samsung family hub. It’s a great washer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    NICE WASHER!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE ABSOLUTELY LOVE OUR NEW WASHER... QUIET, SMART (BLUETOOTH) TECH, LARGE CAPACITY AND GREAT LOOK!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so good. I really love this machine. It has a really long chime at the end of the cycle that I thought was fun at first, but its kind of annoying. But I'm sure you can turn it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washer is better then my old Samsung washer! It uses less water and has better washing cycles on it! I can't say anything bad about the washer it's great!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy with WiFi and app connectivity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sturdy washer with a sleek finish, the WiFi connectivity is a nice touch although Samsung could probably do with a few aesthetic improvements to the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Best Purchase Ever”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with my new Samsung Front Load Washer. It’s everything I hope for and then some. I would definitely recommend to family and friends. Thanks, Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a washer and was searching for a while and was recommended this beauty. Had it for a couple of months now. Love the steaming feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge on the inside. Fit King Matress Bed Sheets. Alexa features are not the best, only information is available.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Racer, I would like to congratulate you on your new Samsung Washer and appreciate you for taking the time to share your customer experience. We are glad that you are enjoying your new machine. We want to give you a big warm welcome from our family to yours. Thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Rated 2 out of 5 stars

    Bleach users should avoid this washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this washer. It would have been my families 4th front loader. I've been through all of the trials and tribulations of front loading machines, including the debacle of mold in the boot from the very first machines. When washer was initially delivered, I noticed that the machine did not appear to be as 'sturdy' as past models. I was willing to overlook that in exchange for the steam features. The first load of was that I did was all whites...towels, wash clothes, hubby's tshirts. The tshirts came out in shreads. The machine seems to dispense the bleach without first diluting it. Service Tech indicated that Samsung had change the way detergent and bleach flow into the machine and that there was no fix available. I would add that the machine does not allow the operator to over use bleach, detergent or softener. The dispenser does not hold very much. I've given up and exchanged the entire set for a top loading LG set.

    No, I would not recommend this to a friend