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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 4,669 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to operate. Timely delivery and set up

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Confusion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of confusing to use. Cycles are longer thank my old Samsung. But I'll keep it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    New Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the washer and the quietness. The glass window allows looking through when washing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this washer. It works so well and I can’t believe all the features it has.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big capacity and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity and ability to wash king size sheet sets with duvet covers. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Washing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are liking this dishwasher. Only thing we need to adapt to is the placement of the silverwear rack. It takes a new way of placing our dishes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wash machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For it to be a small wash machine, it washes better than a large capacity washer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with this washer. It did however take almost 2 months to deliver it, but the delivery crew with very resourceful in getting into our small basement and installing it correctly - they get 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were in the market to buy a washing machine. We went to best buy to see what they had in stock. We found it on sale, it was a Samsung just like our other appliances and it was in white; so we got it. The washing machine has been working great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A good washing machine at a good price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice washing machine with lots of space for a good sized load!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as my first washer this has been just a great purchased for a entry level washer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washing machine. Highly recommend. Love all the different functions plus is is really quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My new Samsung washer❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung is very nice. It’s sleek and very quiet. I’m very satisfied with this Samsung washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very pleased with Samsung Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Easy to use. Easy to stop to add clothing. Self cleaning feature.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Top Quality Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing! It can handle a ton of clothes all at once. Really cuts down on the time to get everything done!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is excited to hear that a spacious design and efficient performance make this the perfect washer for you! Thank you for the 5 Stars! ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    New innovative way to do laundry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sets you up to do laundry in a new way that seems to get clothes cleaner at a lower rate of power and water consumption.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great news! Thank you for choosing Samsung for all your laundry needs. ^Lo Samsung

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Samsung top-loading washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine! We like the size of it. Delivery went well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer and dryer combo for the great deal Best Buy had. Handles large loads very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best/simple washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and simple to use,not a lot of confusing settings,couldn't be happier with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied, very quite washer! Delivery guys were punctual and very professional too!

    I would recommend this to a friend