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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 4,670 reviews
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Dee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes very nicely and is very quite. I like this unit

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Had to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a washer that was 15 years old. Once we figured out how to use it it has been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were in the market to buy a washing machine. We went to best buy to see what they had in stock. We found it on sale, it was a Samsung just like our other appliances and it was in white; so we got it. The washing machine has been working great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love Love LOVE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is HUGE! The load capacity that is. Super light weight and easy to move in. Lots of load options.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Machine It has cut my washing time in half Everything comes out so clean I like the top load option

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Tpark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product this washer is powerful and has good water flow great capacity

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wife loves me again!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spotted this machine online, read all the favorable reviews purchased and very satisfied

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had the agitator in the center. I like how it has a rinse button on the inside.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great and easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fantastic and was very easy to use! I feel very comfortable using this dryer and would recommend it for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Happy with purchase. Big enough to wash king comforters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beauty in both form and function

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is absolutely beautiful with its blue LED lighting and shiny drum. It performs flawlessly and I love the function that allows you to add more water as you see fit. The inability to add water was a problem for me with my last washer. Sometimes it didn’t even add enough water to cover the clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer! I can even wash my comforters now, which is fabulous!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes big loads with ease and the clothes come out super clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite and awesome washer Design is sleek and modern and like the glass top

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best washer we have had no negatives yet and lots of room

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large washer!! Able to fit King size comforters!!Very quiet and has many different cycles!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine works well. Needed a quick replacement and this is doing the job for a family of six!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mikewebb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing. Like the glass top modern design and so easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New owners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my family first new Washer. It is awesome we all love it. And we so happy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there GreatestBox, I would like to say congratulations on your new Samsung Washer and thank you for taking the time to share your positive feedback. We are so happy for your family and glad to know that you are all happy. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Excellent value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with this washer. It did however take almost 2 months to deliver it, but the delivery crew with very resourceful in getting into our small basement and installing it correctly - they get 5 stars!

    I would recommend this to a friend