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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4671 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 4,671 reviews
  • Rated 4 out of 5 stars

    Washes more clothes than my dry can handle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer will hold king size bedding. This is a large drum washer, if one fills the drum up on the Normal setting. I feel the water level does not fill up enough to get a good wash. On the other settings the water level can be increased. I’m satisfied.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there SingleDad, I am happy to see all the great things you can wash in your Samsung Washer. We are glad that you re happy with your machine. Welcome to our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it...glad i decided to spend a little more for larger capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Goog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clothes comes out clean I just wish it agitated the clothes more

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great appliance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and provides a variety of options to handle a wide range of wash load types.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I love how many great options this washer has too, rhkst9! Thanks so much for being a fantastic Samsung customer. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great machine. Wife loves it cause she can do laundry with ease now.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a good time on washing loads efficiently. Would recommend for a easy good cleaning washer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all i like this machine. What i don't like is that i have to reset the dial for each load. I wish it would retain my settings and if need be I will make the change when needed. I also wish i could adjust the water level myself. The full water level is just too high.It totally fills up the whole machine to the top level.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Applepencil, I would like to say congratulations on your new Samsung Washer purchase and thank you for taking time to share you experience. We are happy to know that you are enjoying this new machine and welcome you to our growing family. Thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome! We have enjoyed the machine. Great machine to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, easy to use. location of detergent dispenser is not ideal

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Another great washer by samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. This is our second washer and they have only improved with time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WAsher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer!!! Love my purchase! Easy to use and great price

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It’s so much quieter than my other one…..

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Quiet and efficient. Great price and value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it easy to use and feel it is saving on water and soap. I like it alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features are great on this device. This would be my first "smart" appliance set and it did not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely adequate wash cycles Love the variety of features Most important, it’s quiet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet and Clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works great and is pretty quiet. My laundry comes out clean. I wish I was a bit taller as it's kinda hard to reach everything in the bottom as it is so deep. #shortpeopleproblems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase that is user friendly. Its just what we needed in a washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a loads over an hour to wash the good thing is that you can control the number of spin n rinse which can decrease the time of wash. However it does a pretty good job . The clothes are clean. Oh yes and after installing dont forget to calibrate the machine so it supplies enough water for the load.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks so much for sharing your thoughts, Geekants! Samsung is always grateful for feedback from valued customers like you. ^Jecca Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Great size for larger loads/items when needed.

    I would recommend this to a friend