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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 4,669 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice size good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer really is a good machine. Very large and does a good job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Easy to use and my clothes are fresh and clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    TOP QUALITY MACHINE!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned this for a couple years now. ZERO complaints. It looks and works great. 95% of the time we use the "Quick Wash" setting (30 minutes) to save water and energy, and everything is good to go. We do run the "clean" cycle every time the machine calls for it. I think it's a good step to sanitize everything. But that's just me. I got this during the height of Covid. So i did EVERYTHING myself. Pick up at store, complete install, and initial setup/run cycle. It was easy. We like this machine so much that we bought a matching gas dryer a couple months later, even though our old dryer did NOT need replacing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Genius Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washing machine I’ve ever owned !!! The Active Wave Agitator is amazing . No more tangled up clothes. The clear lid is genius . The soft melodic sound when your cycle is done is such an improvement over the offensive honking sound of every other washer I’ve owned . Will definitely buy Samsung appliances again !! —- a very happy customer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great and super large! I have to use a stool to reach the bottom!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big loads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, fit big loads of clothes . Very quiet and smooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Washer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the combo for about a month and there have been no issues. The clear lid is nice (the toddler especially likes that feature) and the controls are not overly complicated. Like the dryer. the top (the lid in this instance) is not flat and makes it usable to temporarily place stuff. Overall, pretty nice for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great! Plenty of room for all load sizes

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Non effective, efficient washer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor performance. Not efficient it waste a lot of water due to The suspension spring rods for the drums went out after 3 years and it gets stuck in UB mode, got it repaired and the water pump stop pumping out water! I miss my old Frigidaire washer that lasted 15 years! This washer has multiple defective designs. I will never purchase a Samsung appliances ever again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the washer for about a month now and have had no issues to date. This washer is much bigger than my last so having the extra space is great for a family of 8.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Its big and has a mind of its own.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good but for one person the machine is too big. It did a nice job washing the clothes. It really conserve the water. All you have to do is put the clothes inside the washer and it will fill its self.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your washer. I am sure that you have a lot of room to fill up with this spacious unit. We are glad you enjoy the unit. Thank you for choosing Samsung. ^Brad Samsung

  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer is huge. Nice to fit everything in one load and no agitator

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and nice. pairs well with dryer. looks sharp and nice

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a great machine. works great and reliable. the clothes are washed wonderfully

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to hear how pleased you are with the performance of this washer, Daku. Thank you for taking the time to share your experience with us. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Cleans great for anything I put in it. It even sings!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    every thing went great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every thing went smoothly from ordering on line to delivery and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice items, work well, so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great items,so far I am happy with my purchase. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It washes very good and has a lot of options.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it’s supposed to. It cleans clothes and it does a good job too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect washer you can even wash blankets and other little heavy stuff

    I would recommend this to a friend