Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uses less water. Quiet and quick. Has a delicate cycle for delicate pieces.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i recommend it excellent performance and better performance for washing
I would recommend this to a friend - Pros mentioned:Cleaning performance
big washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my new machine. Gets the clothes really clean.
I would recommend this to a friend - Pros mentioned:Ease of use
Great washer machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This my first washer without agitator. Easy to use. Clean clothes very good.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Capacity is huge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this washer. The capacity is huge. No more trips to the laundry to clean comforters. It's quiet and beautiful to look at as we pass through our laundry room from the garage. I'm quit happy.
I would recommend this to a friend - Pros mentioned:Cleaning performance
GREAT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine works great and we're very happy with it
I would recommend this to a friend - Cons mentioned:Spin cycle
Expensive and already has error codes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had this a few months and am having issues with it already. Has been giving a error code and won’t finish rinse and spin cycles because of it. Called Best Buy. They said call Geek Squad. They transferred me to Samsung. All I was told, after I was questioned for several minutes, was to unplug it again and see if that helps. Ridiculous. Horrible product and horrible customer service
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I know you want the very best performance from your washer, and I want to help you get it. This link, (https://bit.ly/3dtSSXw), will take you to a troubleshooting guide for all error code information and how to resolve the issue. Thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Noise level
New washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new washer. Works great. Very quiet. Very satisfied
No, I would not recommend this to a friend - Pros mentioned:Capacity
Once I got the hang of it washer works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give it a ten lots go in washer calibrates load an starts to go
I would recommend this to a friend - Pros mentioned:Noise level
Samsung top load washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washing machine. Very quiet and works great.
I would recommend this to a friend - Pros mentioned:Capacity
love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice capacity washing machine. Works well. Very pleased with my purchase.
I would recommend this to a friendBrand response from Samsung
Posted .We're very pleased to hear how pleased you are, Maggie! Thank you! ^Jecca
- Pros mentioned:Cleaning performance
Runs great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine, not to many bells and whistles and gets the job done.
I would recommend this to a friend - Pros mentioned:Capacity
Washer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of features I love it. Works great the tue is huge
I would recommend this to a friend - Pros mentioned:Capacity
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall set of washer and dryer meets all my needs
I would recommend this to a friend - Pros mentioned:Capacity
Excellent Washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer! So much space and offers many settings.
I would recommend this to a friend - Pros mentioned:Size
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size. I can for a lot of clothes at one time.
I would recommend this to a friend - Pros mentioned:Capacity
Not a fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought primarily for the large capacity without the agitator to use to wash larger bedding items better. My issue follow: - the top is to sloped, I bought this online and could not tell that. We use the tops to set stuff and it slope to much to allow that. - the machine is to tall combined with the longer lid, it prevents us from opening the cabinet doors above with the lid open. Very poor design from that respect. - since this a High Effecency washer it uses very little water, literally not enough to cover the clothes IMO. The deep fill uses to much. No way to adjust the water level between.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, Scott,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
Here are some links that will help you address your issues with your washer.
Cycles, settings, and features on your Samsung Washing machine https://www.samsung.com/us/support/answer/ANS00061937/
You can check the product manual for other settings.
https://downloadcenter.samsung.com/content/UM/202108/20210813081226318/WA54R7200A_DC68-04037J-00_EN_CFR_MES_R_140920.pdf
Reference number:1144355289
For further assistance, you may reach us via the following options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung,
^Ross
- Pros mentioned:Ease of use
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it like how the look and match perfectly easy use
I would recommend this to a friend - Pros mentioned:Capacity
Ms Laura
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is awesome!! You can wash large loads efficiently.
I would recommend this to a friend - Pros mentioned:Ease of use
Great for short people
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is perfect for short people. I really like all functions.
I would recommend this to a friend