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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 4,670 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is easy to operate and washes clothes thoroughly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is bery easy to use and loving the brand as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy touch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great, easy to use no noise when using it and it works fine.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Mariafine. We are delighted to hear that you've found the best washer for you. Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity, many options. Satisfied. Not much else to say.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great i like the washer it is very large love the color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Con - Wife is 5'1".

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Con - Wife is 5'1", and did not take this into consideration when buying a new washer. All shops were closed that sold washers and we could not wait until after COVID-19. Wife too short to reach bottom of washer to remove clothes. Had to get a Grabber for her to get close out of washer. I purchased washer 4-4-2020.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washes great!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machice operates with no oder, much better then previous front loader.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for choosing Samsung for all your laundry needs. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is excellent. Works well with all types of load.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the washer! It isn’t loud and works great !

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice and quite.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs nice and quite, large drum, dries clothes fast and looks clean.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great news! We are happy to hear that this washer is keeping your clothes nice and clean. ^Lo Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with easy use and installation, hope they last a long time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed it this week. So far very nice product. Switched from a front loader to this top loader. Quiet, easy to operate, great features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new washer, perfect for washing big blankets and comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. Works well. Very quiet. Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice washer lots of capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great and uses very little water and is very quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost a year in, I still love my new washer. My old Maytag lasted almost 11 years, and I was reluctant to replace it with a Samsung, but the reviews (from friends and also online) were so good, I figured I'd give it a try. I have three boys and a dog, so it gets a real workout. Everything comes out fresh and clean every time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes and makes life easier. Clothes are clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 5.0 Cu Ft Top Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, large drum for king size blankets or comforters; it doesn't have the middle agitator so easy to load large items. The only drawback with the machine is that the drum is deep and if you're short, like me, you can't reach the bottom of the drum to retrieve items without a stool.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love it love it love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer it holds double the amount of clothes and you can do blankets and rugs too without any agitater in the middle. So easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 3 out of 5 stars

    Does the job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washing machine because I needed one fast and this was the only one available under $900. Does it’s job , has problems washing sheet. Don’t like the fact that you can’t put what size load you have. Wouldn’t buy again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Cguizar,
      I see that you are experiencing issues with caring for your bedding in your Samsung Washer and I would like to help to ensure you are getting the best performance. See link below:
      https://www.samsung.com/us/support/answer/ANS00047247/
      we welcome you to our family and thank you for choosing Samsung. ^Brad Samsung