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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 4,669 reviews
  • Rated 5 out of 5 stars

    Looks nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer looks nice and works great. It is really big and fits a lot. I like how I can open it up and not worry about my little ones playing with door. Also doesn’t have loud sound while washing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great, very quiet, large capacity and very efficient.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are excited to hear that you've found the perfect washer for you, bigkev34. Thank you for the 5 Stars! ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features of this washer!! Cleans very well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality, Easy to Use, and Affordable Washer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I really love this washer... we would buy it again

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's great to hear, Blckshyne! Thank you for allowing Samsung to be part of your family. ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer. Works great and is pretty quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good washing machine. Control panel was easy to figure out, see through lid is pretty cool. Fills with enough water to actually get clothes clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer are ok to use . I wish it was in stock when purchased . I would oh ordered a different one if I was told before paying for them .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Easy to use washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer works and cleans clothes great. A must buy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very impressed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet compared to other washers I’ve had and cleans quick

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Fantastic news, Nick. Thank you for choosing Samsung for your laundry needs. ^Lo Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality product and good service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has excellent features and is easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    It’s huge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem doing big and bulky loads. I’m impressed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm Loving It!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated to depart with my 14.5 year old GE washing machine, but this baby has made me forget all about my former love. I wanted the app model but they were sold out. This was a good second choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m in love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washing machine. I feel like I waste so much less detergent and my clothes is cleaner and brighter. So far its been awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love to watch it wash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes really good and I love that its so big and spacious.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in October 2020 and starting having an issue here and there with a C4 code. Now as of 6/21/2020 Washer will not spin, but it sounds like it is. We even had trouble getting it to turn off. It was a little scary.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Shannon, I see that you are experiencing issues with your Washer continuously spinning and completely understand the alarm of why this is happening. I have some helpful information that I would like to provide to ensure you are getting the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/
      If your issue persists, we are able to assist via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143456918. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Excellent so far

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for 6 months now and use it several times per week. It’s big and it’s quiet. So far we’re very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thrilled! The washer is VERY user friendly!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Definitely worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, sleek and a great wash!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very large tub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big enough to wash the bedding without it tangling up.

    I would recommend this to a friend