Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- |
- SKU:
- 6322982
Customer reviews
Rating 4.5 out of 5 stars with 4669 reviews
(4,669 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very nice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and works really well. Nice and easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
I LOVE MY NEW WASHER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer!!! A high tech but easy to use!!
I would recommend this to a friend Rated 5 out of 5 stars
Good, quiet washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for our 15 year old Kenmore washer. It saves a lot of water and it does more loads because it doesn’t have the middle spinning thing. The only con I would say about this machine is that it takes a long time to do a load, average minimum time I’ve seen has been around 53 mins.
I would recommend this to a friendRated 4 out of 5 stars
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on November 28th. Had to wait until December 18th to use it because Best delivery does not understand a customer's sense of urgency when it comes to a broken washer. No fault of the washer. My suggestion if you want to buy an appliance.. rent a truck and take it with you.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
very modern and easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine has many features and is easy to use.
I would recommend this to a friend Rated 5 out of 5 stars
Good so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for a whirlpool washer that the bleach cup had rusted out and causing stains on my wash. This washer is nice as the area around the bleach cup is not ceramic coated metal and a molded polymer to prevent rust out. The washer was delivered fast and installed by Best Buy no complaints.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly and nice size great for our family!
I would recommend this to a friend - Cons mentioned:Balance
Rated 1 out of 5 stars
Washer load balance issues
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a old fashioned Maytag that lasted 10 years with my 6 kids, me and my spouse. Wish I would have just gone with the same brand. It was Samsung, so I thought it would be top quality. I was wrong. Washer has sensors to shut off machine when out of balance, it is the most aggravating thing ever. Sometimes I have to restart 10 times to get a load washed. It is ridiculous. Fills up with water and washes over and over. Of course, it has been 2 years since I bought it. Wish I would have called when it first started but I thought it was just user error. I will never buy a Samsung washer/dryer again. Maybe they have fixed this issue on newer models, but it has left a sour taste in my mouth.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi James C,
We understand how convenient having a good-condition washer to make our laundry clean. Let us help you.
I have shared a link below about the steps if the washer has an unbalanced load error and the cycle runs too long. Please click all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
In addition to the link above, please see the link below if you think that clothes are not clean after a single cycle.
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146237682, which will help our team pull up your information.
^Rainly
Rated 5 out of 5 stars
The Samsung washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice!! Love how roomie it is, it’s a great washer it be nice if there was a video on operating the washer instead of reading the manual book. it’s great it comes with instructions but not only it would be a good source for information but it will also give you a lot views if you put that on YouTube
No, I would not recommend this to a friendRated 5 out of 5 stars
LOVE IT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has all of the features of a front load with out being a front load. I think it does a great job. water temp is pre set depending on what you are washing, yet can be changed it you don't like it. Time lets you know how much time is left and clear top lets you see what is going on. I absolutely love this washer great purchase!!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play device that is very useful and works
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, can wash a lot of clothes at one time
I would recommend this to a friend Rated 4 out of 5 stars
So far so smooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size of this washer! The mechanism is so smooth and quiet it makes me wonder if it really washes well. No need for the extra water spout, the top/ lid is at a slant, not flat, but the glass top is very cool, wish I had the option to choose or know the rinse temperature.
I would recommend this to a friend- Cons mentioned:Spin cycle
Rated 3 out of 5 stars
Disappointed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking machine with lots of bells and whistles but, doesn’t fill with enough water to cover all the clothes in less you use the deep fill cycle which can take up to 2 hours for a wash cycle. Very frustrating to use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having concerns with your Samsung Washer. Our washer does use less water during the normal water level due to our unit using a pulsator to push water through the clothes. If you do prefer more water then you do have the option for the deep fill cycle. We welcome you to our family and thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
My favorite yet !!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washing machine! Very simple to use ! My clothes have been coming out the cleanest without added chemicals . I can’t wait to get dryer
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love features and quality for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enough cycles for all you want to do. Very efficient
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is easy to use and the delivery was good.
I would recommend this to a friend Rated 4 out of 5 stars
Easy to load
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 5.0 Cu. Ft. Top Load Washer is so easy to load. I am enjoying all of the features and would highly recommend this washing machine.
I would recommend this to a friendRated 4 out of 5 stars
Nice machine for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great machine for the price it’s quite I live the self cleaning option I would definitely recommend ive had it for a month now and so far so good If you put a comforter and sheets in thou you will have to recalibrate it before you do that load
I would recommend this to a friendRated 4 out of 5 stars
Samsung sprung
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is great. Great cycles for all types of loads. I love the singing when the washer is finish. I also like the glass on top I can see the clothes washing.
I would recommend this to a friend



























