Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
Really like this washer!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this washer for 1 week and I had a minor problem with it, but they made it right and runs like it should. Gave it 5 stars because it was not best buy’s fault.
I would recommend this to a friend- Pros mentioned:Ease of use
Does a great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is easy to operate and does a nice, quiet job.
I would recommend this to a friend - Pros mentioned:Capacity
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer with a huge capacity to wash large loads
I would recommend this to a friend - Pros mentioned:Cleaning performance
A must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart washer love the settings clothes come out like new
I would recommend this to a friendBrand response from Samsung
Posted .We love that you love it, BlamGangJT! ^Jecca
- Pros mentioned:Noise level
Washes well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it better than my old front loader. It's very quiet
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good and easy to use washer perfect for any home.
I would recommend this to a friendBrand response from Samsung
Posted .Hey rody0541! We're so happy you found the perfect washer for you. ^Jecca
- Pros mentioned:Cleaning performance, Ease of use
Best washer ever!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome washer! It is easy to use and does a great job of washing my family’s clothes. Very please with my purchase!
I would recommend this to a friend - Pros mentioned:Ease of use
Tons of room!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tons of room and easy to use. Very impressed so far.
I would recommend this to a friend - Pros mentioned:Noise level
Best Washer I've ever had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate,saves water and very quiet! I love it.
I would recommend this to a friend Wishh Washy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to be taught the secret to wonderful smelling laundry. Part of the reason why I bought such a nice washer and dryer! Haha I will say im still searching for the secret formula! But I always smile inside knowing I bought such a nice Laundry set by myself so Its a 10 for me!
I would recommend this to a friend- Pros mentioned:Ease of use
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.perfect washer very easy to use...... .............
I would recommend this to a friendBrand response from Samsung
Posted .Hello ashley8895! Everyone wants their appliances to look good, have many great features and to be easy to use. I am glad you found that with this washer. Thank you for choosing Samsung. ^Lena
- Pros mentioned:Cleaning performance
Samsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine works perfectly. Very pleased with purchase.
I would recommend this to a friend - Pros mentioned:Ease of use
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality product for the price! Super easy to use
I would recommend this to a friendBrand response from Samsung
Posted .Fantastic news, Dixie33. Thank you for being a valuable member of the Samsung family. ^Lo
- Pros mentioned:Cleaning performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, good features, washes well. Would buy again
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and easy to understand! Very easy to use!
I would recommend this to a friend Lots of Options
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has every option you could need- water temperature, spin speed, wash time, soil level… It has all the bells and whistles at the mid price range.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer.. does a great job washing and easy to use
I would recommend this to a friend - Pros mentioned:Ease of use
Great deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was a great deal! I love all works very good easy
I would recommend this to a friendBrand response from Samsung
Posted .We're so happy that you're happy, Juale! Thank you for the 5 stars. ^Jecca
- Pros mentioned:Ease of use
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer more faster takes less time easy to use
I would recommend this to a friend - Cons mentioned:Reliability, Spin cycle
Do Not Buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working properly after 6 months. A year and a half old and out side the warrenty. Called to set up apt with samsung after the year mark unfortunately. Spin cycle doesnt work. No idea what to do other than buy new. This was a waste of money and a piece of crap.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There!
Thank you for reaching out to us. I see you have some concerns with the Samsung - 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. I sincerely apologize for the inconvenience caused by your Samsung Washer is not spinning. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service.
Here is a link to help you address about the issue on your Samsung Washer: https://www.samsung.com/us/support/troubleshooting/TSG01000997/.
You can also access the user's manual about "Spin Operation" on page 36: https://downloadcenter.samsung.com/content/UM/202108/20210813081226318/WA54R7200A_DC68-04037J-00_EN_CFR_MES_R_140920.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144600522
Have a great day.
Melardo