Customer Ratings & Reviews

The product arrived promptly and with no issues. Installation was fairly quick. This is the second washer of the same kind that we buy. The first one broke due to some shelves that I had installed on top of it (definitely my fault), but we liked it so much that we bought another one.

Excellent washer! So quiet and fits so much at once. Love, Love the water spicket option inside. My favorite feature.

The common washer operating problem was pre-soaking & inflow water level, load capacity. Sangsung overcome all those weakness presented by other brands with better choices digital button control in each wash cycle which assure us end of day laundary work is always finished clean and worry free.

Goodness for a better product works great. Many features on this item can be confusing but can figure it out. It works just fine like this product.

Well engineered and efficient. It's quiet and cleans the clothes without letting them show excessive wear.

We needed to replace our front load washing machine. We saw this one as an open box and after looking at the options and online reviews we bought it. Delivery and hook up was flawless. We’ve been using it for almost 2 months and very pleased with the purchase.

So far it’s working great. Quiet and doesn’t “wander” with super full loads. King sized comforter can be washed!

Only used a few times so far, but it seems to work well. The first couple of minutes per load which seems to involve sensing the size and distribution of the load is weird, but I'm getting used to it. Clothes are clean and the water is spun out well, so drying doesn't take too long.

Love it. Its quiet, washes the clothes clean, and it has the deep fill, which is necessary most of the time!

Very happy with my purchase. I would definitely recommend. The washing bin is huge. Customer service was great and delivery came when expected.

Have been using this from last 1 year and so far its good. only issue is it doesn't fill water full and you have to use deep fill option based on the load......it would have been good if machine detects the load and adjust the water level

I need to be couple inches taller to easily reach bottom of drum to get out washed items when done. Love large capacity. At 68 years old a bit of learning curve with digital controls, but learned pretty quickly. Still getting used to, but love it.

Seems fine. The only thing with it is that clear lid. Every time I walk by it looks like it’s open!

The Best Buy installers were awesome! They were very friendly and professional. They told me how to work the washing machine. Excellent service! I love the washing machine. Such an excellent investment. I really appreciated how quick the delivery was. I will definitely use Best Buy again.

I feel I got more for my money. My washer/Dryer was cheaper than other places and didn’t have to wait weeks for it. Was delivered in a few days, actually came in day earlier than expected. If I ever need another appliance I will go back to Best Buy.

If you are a short person, it is difficult to reach the bottom of the tub. I am 5 foot four and almost need a stepstool.

So far good. Previous washer tumbled during washing cycle. My new washer moves back and forth. It is very quiet and the tub is much bigger than my old one. Also like that it only uses water based on load.

I love my new Samsung washer. It is so much larger than our old washer and is very quiet. I like being able to see into the tub while washing and feel that the number of options for each cycle works very well. Even the little song when the load is done is enjoyable.

Brought this to replace a previous model that had a major rusting defect in the bleach dispenser. Samsung makes great appliances, so I didn't hesitate to get another. I chalked the last washer issue up to the fact that we all make mistakes once in a while!

First time trying Samsung Washers. I needed a washer immediately and could not wait for Maytag delivery two months down the line. I love Samsung for so many other things I decided to give it a try. To this date I love it.