Customer Ratings & Reviews

Excellent washer! So quiet and fits so much at once. Love, Love the water spicket option inside. My favorite feature.

Well engineered and efficient. It's quiet and cleans the clothes without letting them show excessive wear.

Product was exactly as advertised, delivered efficiently and in perfect shape! Installed just right and old machine removed. Very pleased.

Love it, would never go back to a front loader. I've had this for over a year with issue?

Great price for a great washer. Samsung will always be a reliable brand. Have many samsung products and my washer was going to be no different.

It is a good washing machine for its price but the quality of the wash is not what I expected

Love it. Its quiet, washes the clothes clean, and it has the deep fill, which is necessary most of the time!

So far it’s working great. Quiet and doesn’t “wander” with super full loads. King sized comforter can be washed!

I like it, but its a little complicated to use. My main complaint would be no water level button. I know it weighs the clothing, but sometimes its not enough water.Still learning the features but overall great so far.

Extremely happy with this Samsung washer, which we got to replace the extremely noisy GE Profile.

Happy to have a new washer but not entirely sure it’s worth all the money. It works well most of the time, but sometimes it gets jammed and yells at me until I fix it. Additionally we will sometimes have white streaks on our dark colored clothes. I’ve read something about cleaning and maintenance preventing this, but we haven’t even had it a year so I didn’t know this would be necessary so soon or often.

If you are a short person, it is difficult to reach the bottom of the tub. I am 5 foot four and almost need a stepstool.

Enjoying our new Samsung 5.0 cu ft High Efficiency Top Load Washer with Active Water Jet

This machine does the job. What I don’t like is the cycles seem to last extra long. I wish we could go back to the old school washers were we set the time for each load. Some cycles last over 2 hours with this washer.

Doesn't use enough water unless you use heavy duty/deep fill so the soap doesn't rinse out all the way (no matter the load size). Takes forever on any cycle. Sounds like the agitation mechanism (no large center agitator, just an itty bitty at the bottom) is going to break if you put in more than three towels. Pains me to watch my clothes get shredded by the nearly dry agitation. Everything gets tangled into a freaking knot. Just ugh. Whoever designed this was an idiot that never did one load of laundry in their life. I'm going to regret this in a few years when it breaks (hopefully it lasts a few years ugh).

The product arrived promptly and with no issues. Installation was fairly quick. This is the second washer of the same kind that we buy. The first one broke due to some shelves that I had installed on top of it (definitely my fault), but we liked it so much that we bought another one.

I wish my open box washer worked but it didn't. I got a replacement unit pretty fast though.

The washer works amazing and still runs efficiently. Sometimes it does make noises with a heavier load but nothing terrible.

I gave it 4 stars because it doesn't have sm, med or lg wash cycles. It goes from average to extra lg.

Sometimes hard to regulate water temperature. Not able to control small or large load to regulate how much water is used.