Customer Ratings & Reviews

So far good. Previous washer tumbled during washing cycle. My new washer moves back and forth. It is very quiet and the tub is much bigger than my old one. Also like that it only uses water based on load.

working well no problems with all the cycles and would buy again

We needed to replace our front load washing machine. We saw this one as an open box and after looking at the options and online reviews we bought it. Delivery and hook up was flawless. We’ve been using it for almost 2 months and very pleased with the purchase.

Very happy with the Samsung washer. Works well and easy to use. I especially like the glass top that allows you to see inside while washing.

The common washer operating problem was pre-soaking & inflow water level, load capacity. Sangsung overcome all those weakness presented by other brands with better choices digital button control in each wash cycle which assure us end of day laundary work is always finished clean and worry free.

I can honestly say that I was very impressed by this product, it met and went above and beyond my expectations. Don't tell my brother. But he was right. I should have upgraded to a Samsung washier years ago

I need to be couple inches taller to easily reach bottom of drum to get out washed items when done. Love large capacity. At 68 years old a bit of learning curve with digital controls, but learned pretty quickly. Still getting used to, but love it.

Great Customer Service ! Great delivery service fast and easy

Love our samsung set. Have had for 2 years and they've been amazing

I feel I got more for my money. My washer/Dryer was cheaper than other places and didn’t have to wait weeks for it. Was delivered in a few days, actually came in day earlier than expected. If I ever need another appliance I will go back to Best Buy.

Only used a few times so far, but it seems to work well. The first couple of minutes per load which seems to involve sensing the size and distribution of the load is weird, but I'm getting used to it. Clothes are clean and the water is spun out well, so drying doesn't take too long.

Have been using this from last 1 year and so far its good. only issue is it doesn't fill water full and you have to use deep fill option based on the load......it would have been good if machine detects the load and adjust the water level

This product does a great job especially for the price I paid I even purchased a warranty

Great service, easy purshase process and nice customer service

So far everything is ok I like my washer machine I recommend this to all my friends

It works great and is in good condition. It is pretty tall, so if you are short be aware.

The Best Buy installers were awesome! They were very friendly and professional. They told me how to work the washing machine. Excellent service! I love the washing machine. Such an excellent investment. I really appreciated how quick the delivery was. I will definitely use Best Buy again.

First time trying Samsung Washers. I needed a washer immediately and could not wait for Maytag delivery two months down the line. I love Samsung for so many other things I decided to give it a try. To this date I love it.

Purchased this on line was worried at first. I did my own install the guys that deliver it was great. So it’s larger then I needed. I am very satisfied with it and recommend it very quiet. Had a side loader absolutely love the top loader

After only 3 weeks, washer quit working. Customer service with Samsung is a nightmare