Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
Forever a Samsung Appliance Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this to replace a previous model that had a major rusting defect in the bleach dispenser. Samsung makes great appliances, so I didn't hesitate to get another. I chalked the last washer issue up to the fact that we all make mistakes once in a while!
I would recommend this to a friendSamsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I came, I saw, I bought, I picked up and brought home attached power cord hooked up water hoses and started washing clothes. Perfect experience. Codos to the sales person as well for his knowledge and helpfulness.
I would recommend this to a friendLove my new washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung washer. It is so much larger than our old washer and is very quiet. I like being able to see into the tub while washing and feel that the number of options for each cycle works very well. Even the little song when the load is done is enjoyable.
I would recommend this to a friendSamsung - 5.0 Cu. Ft. High-Efficiency Top Load
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Control Panel is touch screen with lot of options to setup, It is very good. I liked it
I would recommend this to a friendwash pretty good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would say LG is slightly better.. Not bad but not great if you change your mind and do a different cycle all the water in the drum is wasted.
I would recommend this to a friendSamsung Rules
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as I expected. I trust the brand, because I've had them with my ex husband and my daughter.
I would recommend this to a friendNew Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BB sales and delivery personnel were very professional. I am really enjoying my new washer but the C-4 issue keeps popping up every once in a while. To overcome it’s important to do the calibration.
I would recommend this to a friendWashing Machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new Samsung washing machine! It has so many features on it to make doing laundry seem easier!!
I would recommend this to a friendSamsung 5.0 cubic ft. Impeller Top Load
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best washer I have ever owned. The impeller is amazing and I love the deep fill for tough messes!
I would recommend this to a friendDryer that dries!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new dryer. It has all the levels I need and works the first time! No more starting a load over and over because it’s not dry yet
I would recommend this to a friend- Cons mentioned:Spin cycle
Doesn't spin out all the water
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not spin out all the water, need to use multiple spin cycles for towels, sheets, heavier loads.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are happy to receive a review from a client like you, RhondaW.
Whether the washer tub is not spinning, kind of spinning, won't stop spinning, has an unbalanced load error, or just runs way too long, the troubleshooting is the same.
You can check the troubleshooting guide about the washer does not drain or spin on the model's user manual link below on page 54.
https://downloadcenter.samsung.com/content/UM/202301/20230110164454927/WA54R7200A_TSE_UM_DC68-04037J-03_EN_CFR_MES_R.pdf
Also, I have shared helpful links below.
Samsung washing machine won't spin or stop spinning.
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Best laundry load size for your Samsung washing machine and dryer.
https://www.samsung.com/us/support/answer/ANS00080262/
Cycles, settings, and features on your Samsung washing machine.
https://www.samsung.com/us/support/answer/ANS00061937/
You can watch the video link about what to do when your washing machine doesn't spin.
https://www.youtube.com/watch?v=0D13Fhc07hQ
If you have inquiries and needs further in the future, please contact us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145638961, which will help our team pull up your information.
^Rainly
Samsung Washer machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer machine is working excellent but the deliveries guys Was so bad they walk on the grass and carry a lot mud inside of my house since the grass was wet, I told them to take care of it and they ignored to me. Si good machine but bad service.
I would recommend this to a friendVery nice!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Read instructions! My daughter read them for me and the first time I did the laundry, I had no idea what the machine was doing. It’s very nice. Very happy with my purchase. Saves money on laundry soap because HE.
I would recommend this to a friend- Pros mentioned:Capacity, Ease of use
Samsung washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer easy to use...love the capacity. Highly recomend use of washer cleaning tabs.
I would recommend this to a friend Great Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and meets expectations. Will definitely purchase Samsung appliances again in the future
I would recommend this to a friendGood Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this purchase. I'm just waiting for my old dryer to start giving me trouble so I can get the matching drier unit. This is my second samsung washer and I'm pleased with their washers
I would recommend this to a friendGreat Service/product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Wonderful service. Delivery was on time and the employees provided great service taking away the old machine
I would recommend this to a friendGreat appliances and well-done installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for quickly installing our new washer and dryer. The guys were very courteous and knowledgeable; able to answer all our questions. Parts fit easily together and the job was well done. Our house is running smooth again with its new machines in place! Wonderful!
I would recommend this to a friend- Cons mentioned:Agitator
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For 15 days washer had issues, while using it stopped ✋️
I would recommend this to a friendBrand response from Samsung
Posted .Paul, we understand your disappointment with your washer's performance. Allow us to help you with this.
If your washer has stopped unexpectedly, here is a guide to help you diagnose the issue. Please click on the embedded word.
Samsung washing machine power issues
https://www.samsung.com/us/support/troubleshooting/TSG01203022/#washing-machine-stops-unexpectedly
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146652066) to help our team pull up your information.
Have a great day.
^Camille
Lovin Laundry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laundry set, I bought this as a housewarming gift
I would recommend this to a friend