Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
It's ok, not as great I thought it would be
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung need to make the drum turn faster is annoying slow, plus to get a decent amount of water you need to push the clothes to the side of the drum, the deep fill option add extra water it does help but is too much water if you have a medium size load of clothes. But sofar this washer get the job done.
I would recommend this to a friendBrand response from Samsung
Posted .Carlos, sharing your observations with the washer is important. Allow us to help.
If your washing machine is slow in spinning, you can easily troubleshoot the issue by following the simple steps in this link. Please click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic. Also, watch the video included.
Samsung washing machine won't spin or won't stop spinning
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Here is also a guide to help if the washer is not filling with enough water. Please click on the embedded and watch the video included.
Samsung washing machine water fill issues
https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147164106) to help our team pull up your information.
Have a great day.
^Camille
- Cons mentioned:Spin cycle
Cleans good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So we’ve had the machine for a few months now. Cleans good. Kids clothes come out clean no matter how dirty they are. If I load the clothes as very dirty it may take up to 3 hours to finish the load. I don’t know why the cycle takes so long! I do add a second rinse but still…. 3 hours is a long commitment to wait for clothes to wash. It also uses minimum water. Sometimes it seems like it’s washing dry clothes - can’t see the water. But I like the end result so solid 4 stars for now.
I would recommend this to a friend Very satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with this Samsung washer, which we got to replace the extremely noisy GE Profile.
I would recommend this to a friend- Pros mentioned:Capacity, Ease of use
Samsung washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer easy to use...love the capacity. Highly recomend use of washer cleaning tabs.
I would recommend this to a friend Amazing!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great appliance, great price! have been using it for months has been great!!
I would recommend this to a friendTop loader is the way togo.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, would never go back to a front loader. I've had this for over a year with issue?
I would recommend this to a friendGood Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this purchase. I'm just waiting for my old dryer to start giving me trouble so I can get the matching drier unit. This is my second samsung washer and I'm pleased with their washers
I would recommend this to a friendThis is a nice washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! I gave it four stars because you have to reset the water temperature each time you wash. It doesn’t store prior settings and it is automatically set at HOT when you turn it on to begin a new load.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Hope it lasts a long time. The glass top is great and many options for wash, plus water saving tech. Great machine overall.
I would recommend this to a friendBrand response from Samsung
Posted .Great news, Jack49. We love that you love your new washer! ^Lo
- Cons mentioned:Reliability
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only 3 weeks, washer quit working. Customer service with Samsung is a nightmare
No, I would not recommend this to a friend - Cons mentioned:Spin cycle
Doesn't spin out all the water
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not spin out all the water, need to use multiple spin cycles for towels, sheets, heavier loads.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are happy to receive a review from a client like you, RhondaW.
Whether the washer tub is not spinning, kind of spinning, won't stop spinning, has an unbalanced load error, or just runs way too long, the troubleshooting is the same.
You can check the troubleshooting guide about the washer does not drain or spin on the model's user manual link below on page 54.
https://downloadcenter.samsung.com/content/UM/202301/20230110164454927/WA54R7200A_TSE_UM_DC68-04037J-03_EN_CFR_MES_R.pdf
Also, I have shared helpful links below.
Samsung washing machine won't spin or stop spinning.
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Best laundry load size for your Samsung washing machine and dryer.
https://www.samsung.com/us/support/answer/ANS00080262/
Cycles, settings, and features on your Samsung washing machine.
https://www.samsung.com/us/support/answer/ANS00061937/
You can watch the video link about what to do when your washing machine doesn't spin.
https://www.youtube.com/watch?v=0D13Fhc07hQ
If you have inquiries and needs further in the future, please contact us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145638961, which will help our team pull up your information.
^Rainly
Samsung Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this machine for a month and so far so good. The only issue is a code popped up and that particular one wasn't listed in the book. The book said to call Samsung. Just put them all in the book.
I would recommend this to a friendGreat Topload
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great top load washer with multiple cycle options. The quick wash runs about 30 - 35 and does the trick for normal wash. 5.0 is a smaller than some of the competition at the price point, but still does the job.
I would recommend this to a friendSamsung 5.0 cuft Top Load Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying our new Samsung 5.0 cu ft High Efficiency Top Load Washer with Active Water Jet
I would recommend this to a friendNice Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish my open box washer worked but it didn't. I got a replacement unit pretty fast though.
I would recommend this to a friendWasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had my eye on this washer for awhile. It went on sale so I jumped on it! Install was easy. Make sure you check your plumbing valves before delivery. Love that it has an optional deep fill feature too.
I would recommend this to a friendgood quality, for many year to come
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the purchase of a washer should be an uncommon one, as there are many options in the market with good quality and at a good price. This one is not fancy but it does the job, and will likely perform the same way as its predecessor that was 20 years old.
I would recommend this to a friendSmart, stylish, and it sings too!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first brand new washer I have owned. It has any setting you could need. You can check on your load from your phone, and when your load is done it plays a little song. My son tells me the washer is singing! Lol So far I'm in love.
I would recommend this to a friendDryer that dries!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new dryer. It has all the levels I need and works the first time! No more starting a load over and over because it’s not dry yet
I would recommend this to a friendBig, quiet, and fast
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old washer broke and was big enough for 2 when it was bought. Fast forward family of 4 and this washer has handled the loads great. Machine is quiet, automatic dispensers is a nice feature and all the setting including the waterproof bedding are great!
I would recommend this to a friend