Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
Great washer!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer i ever had. The tumbler is huge, one of the biggest i ever seen. Excellent spin cycle clothing comes out almost dry. It has a lot of settings. HIGHLY RECOMMENDED WASHER. The staff was excellent at pick up. THANKS EVERYONE.
I would recommend this to a friend- Cons mentioned:Spin cycle
Almost not worfh the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is good. Alot louder then I thought it would be. Also it does take a very long time for one use. About 2 to 2.5 hrs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Helo Jstar, I can certainly understand how frustrating it is when you purchase a washing machine and it does not meet your expectations. I am here to help. I have attached a link to a troubleshooting guide that may help with your concern on the noises your washing machine is making (https://bit.ly/3KKavTC). Also, the wash time depends on the cycle and settings that you choose on your appliance. If the issue persists or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144110032) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Washing machine review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient, excellent product I will highly recommend to anyone in need of a washing machine to purchase this one.
I would recommend this to a friendNew To Samsung Appliances!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have always had Samsung smart TVs. Saw the appliance line and thought we would try them out! So far so good! I did not realize they had brail writing on them until they were installed! Great feature for those that cannot are!
I would recommend this to a friendExcellent washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I was a little concerned that the top of the washer was plastic. The plus side, it won’t rust like the previous one. Clothes are really clean and has lots of options for cycles
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Excellent Washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is awesome! Super quiet and washes our clothes very well!
I would recommend this to a friend good equipment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the washing machine the best of the best, all the equipment we buy is of very good quality
I would recommend this to a friendgreat washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we got this with more features than we needed because it was on sale. the only complaint is the tub is huge and tough to get that last sock out of the tub
I would recommend this to a friend- Pros mentioned:Capacity, Noise level
Washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great. Very quiet and handle large items like comforters.
I would recommend this to a friend - Cons mentioned:Balance
Bad self balancing machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one year the machine no longer balances any size load.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Scott, we are sorry to hear that your washing machine is not working as designed. We are continually improving the quality of our products and it is only through feedback from customers like yourself that we are able to make our products better. I am including a link to a helpful troubleshooting guide to support your concerns on the unbalanced loads (http://www.samsung.com/us/support/troubleshooting/TSG01000997/). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143890063) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
IT DOES THE JOB FINE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy purchase for me. All owned one that still worked great. Just broke too many pieces during a move, and didn't want track down parts to fix.
I would recommend this to a friendHappy With Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has some long cycles but it’s nice throwing everything in with an obstruction sticking up out of the middle. Totally satisfied.
I would recommend this to a friendHuge washer makes cleaner clothes?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing what a difference there is without an agitator in the middle. I still try to wash similar size loads but I feel the clothes get cleaner! The new washers do take longer. It just takes a little getting use to.
I would recommend this to a friendDeep Drum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer! Auto balance auto water fill.. Pros Everything!!! Deep Drum ... washing comforters and bedding Con Deep Drum ... so if washing a small load ... wife has a hard time reaching to the bottom (she’s 5’6”)
I would recommend this to a friendI’m a Samsung fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased Samsung products so I am not surprised at the quality of this machine. This is a huge difference from my last Samsung washing machine. This one has way more features for convenience. Very happy with my purchase.
I would recommend this to a friendno problem at all
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its been soo great so far, i want to get the dryer too, hopefully is also great
I would recommend this to a friendnice washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had it since the 10th of Dec. I am still getting used to the different settings it has. So far it does a good job. It has quite a deep tub so for small items I have to stand on my tip-toes to reach them.
I would recommend this to a friendPerfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this washer! It definitely is what I wanted, good price, design and all the features I need.
I would recommend this to a friendIt sure beats washing them by hand..
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It washes clothes as expected and has a spin cycle that leaves clothes ready to dry quickly. It's a washer, buy it and use it. If it lasts 10 years, you get a decent return on investment and obviously.. clean clothes.
I would recommend this to a friendGreat washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a 20+ year old washer and what a difference! It’s very stylish and I like the no-agitator feature. I’m still learning proper loading, settings, etc. Trial and error. But I’m very happy with my purchase.
I would recommend this to a friend