Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
Door lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are motions prevented by this machine that were common actions on our old machine-the door locks when it would be convenient to let me throw in that last sock.
I would recommend this to a friendWasher fascinated me!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was enthralled with how this washer works the first time I used it. Of course my previous washer was quite old. But I love the way it injects the appropriate amount of water. The glass top allows for viewing of the entire process! And it washes well!
I would recommend this to a friendBrand response from Samsung
Posted .Beauty gets the attention…Performance ensures loyalty! Samsung is excited to know that we have exceeded your expectations with our washer's powerful performance, sleek design, and innovative features that make life easier. Welcome to the Samsung family experience. ^Cat
no problem at all
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its been soo great so far, i want to get the dryer too, hopefully is also great
I would recommend this to a friendGood!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has done a good job. The only complaint I have is when the load is heavy it makes a noise. When it turns during wash you can hear it’s having a hard time turning.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to share your experience with us, NyNy. Here is a link that will help identify the noises you're hearing and determine if it is normal or not (http://bit.ly/2ttHWUj). Thank you for being a valuable member of the Samsung family. ^Lo
- Cons mentioned:Spin cycle
Watery clothes after the wash.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not spin as much water out of clothes as my front load washer did. The result is that it takes more time to dry clothes increasing my energy usage.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there! It sounds like your washer may not be spinning properly. I recommend following the steps in this link (https://bit.ly/38S7hNF) to help with this. ^Jecca
Lovin Laundry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laundry set, I bought this as a housewarming gift
I would recommend this to a friendGreat washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great love the size of rhe drum. I would recommend to anybody
I would recommend this to a friend- Cons mentioned:Spin cycle
Almost not worfh the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is good. Alot louder then I thought it would be. Also it does take a very long time for one use. About 2 to 2.5 hrs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Helo Jstar, I can certainly understand how frustrating it is when you purchase a washing machine and it does not meet your expectations. I am here to help. I have attached a link to a troubleshooting guide that may help with your concern on the noises your washing machine is making (https://bit.ly/3KKavTC). Also, the wash time depends on the cycle and settings that you choose on your appliance. If the issue persists or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144110032) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this washer! It definitely is what I wanted, good price, design and all the features I need.
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Excellent Washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is awesome! Super quiet and washes our clothes very well!
I would recommend this to a friend Excellent washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I was a little concerned that the top of the washer was plastic. The plus side, it won’t rust like the previous one. Clothes are really clean and has lots of options for cycles
I would recommend this to a friendIT DOES THE JOB FINE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy purchase for me. All owned one that still worked great. Just broke too many pieces during a move, and didn't want track down parts to fix.
I would recommend this to a friend- Pros mentioned:Capacity, Noise level
Washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great. Very quiet and handle large items like comforters.
I would recommend this to a friend Great washer!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer i ever had. The tumbler is huge, one of the biggest i ever seen. Excellent spin cycle clothing comes out almost dry. It has a lot of settings. HIGHLY RECOMMENDED WASHER. The staff was excellent at pick up. THANKS EVERYONE.
I would recommend this to a friendGreat washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Recommended to all. Excellent service by Best Buy.
I would recommend this to a friendWashing Machine review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The features are great and I have had no problem using it. The hand wash feature is great
I would recommend this to a friendHappy With Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has some long cycles but it’s nice throwing everything in with an obstruction sticking up out of the middle. Totally satisfied.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer. Its a blessing to have. Yes i would definitely recommend.
I would recommend this to a friendgreat washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we got this with more features than we needed because it was on sale. the only complaint is the tub is huge and tough to get that last sock out of the tub
I would recommend this to a friendNew To Samsung Appliances!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have always had Samsung smart TVs. Saw the appliance line and thought we would try them out! So far so good! I did not realize they had brail writing on them until they were installed! Great feature for those that cannot are!
I would recommend this to a friend