Customer Ratings & Reviews

I replaced a 20+ year old washer and what a difference! It’s very stylish and I like the no-agitator feature. I’m still learning proper loading, settings, etc. Trial and error. But I’m very happy with my purchase.

Love my top load washer. Washes clothes clean and machine adds time and additional water based on selection and clothes weight

Amazing customer service in store. Was shown several models and assisted me in selecting the best one for my needs Deliver guys were pleaseant and quick to install and show me how to use my washer

We were pleasantly surprised how easy it was to install this washer. It is also significantly larger than our previous machine. The wash cycle we use takes 56 minutes, and the machine displays the remaining time.

The washer does not detect the load and fill the washer with enough water to allow proper washing of the clothing. We end up having to “force” it to do so using the “Deep Fill” option, which totally defeats the “water saving” auto-fill feature of the washer. We have stood and watched many complete cycles when clothing is not covered with water and does not agitate properly to clean it with the auto-fill feature. This makes this washer, in my opinion, worthless.

After one month of using this machine, we are quite happy with it. The machine is easy to use and gets our clothes clean. The only minor point is that you have to press the ON button every time to use the unit which is not really an issue just different from our previous washer.

Great washer for a great price. Would buy again for sure

I love it. It's quit and does wonderful on large quilts. Love it, love it.

Samsung washer open box only 350$, energy efficiency products.

Excellent product! Excellent installers from Best Buy! Very impressed with their customer service!

This washer really cleans my families clothes. The only drawback is that it takes a LONG time (almost 2 hours) when I push the button that I want softener used! I still love it though.

Have had this machine 9 months now and it is amazing! Many different wash settings and my clothes have never been cleaner! I have also seen a decrease in my water bill as it uses less water than my old machine!

Great price. Like that it actually has a digital reader letting you know how much longer til it’s done

Works great and feels much bigger than 5 cu. ft. Going to get the matching dryer soon

Best setting is Quick wash: Awesome, cleans great! just had to hook up hot and cold lines to just the cold water spigot; too much warm/hot water washer defaults. I like everything in cold water since Florida's idea of cold water is tepid.

I love this washing machine. We have had it almost 2 years with no issues. I would purchase again if I needed to.

I love my new washer. Works great. I love that I can see through the lid. It gets the clothes really clean.

Very large drum. Excellent for a big family. One of the best investment we made. We can recommend this washing machine.

It’s an ok washer. It’s not meant for bulky items. It didn’t do well with blankets. Regular laundry is fine

Really wish I would have gone with a different washing machine. It doesn't really clean your clothes very well and doesn't do a good job of spinning the water out of them. I find myself having to put clothes in the dryer twice as long to dry them fully. And this is not fully loading the washer either. God help you if you leave towels in for more than four hours because they will start to have that spoiled smell. It doesn't matter how much laundry detergent you use they will always have some residue left on them. I found what works is if you do a double rinse but then it takes 1 hour 45 minutes to wash one load for the least amount of time after adjusting to the lowest settings for all other settings. But honestly, I don't see how this is supposed to be more efficient if I'm having to do this to just get my clothes clean. More time, energy, and water than my previous washer. Yes, it does have a long chime that goes off when it's finished that was cute at first but it would be better if there was a light notification that stays lit when it's finished. If I'm not home or forget to throw the stuff in the dryer then there's no other notification that there's something finished. It's easy when you have so many other things going on that you can't get to it right away. Some good points are is that it looks nice and I like the clear window on top but that's where the good ends.