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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4671 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 4,671 reviews
  • Rated 5 out of 5 stars

    so many cleaning options!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. The different options really helps to keep different materials safe. There is a spray thing that you can turn on before starting the wash cycle in case you have to really scrub some stains out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I've ever owned.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old washing machine went out, needed one fast. Ordered this and got it in within days. After using twice a week since getting it, would not recommend any other brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just like it's supposed to!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I battled my old washing machine for a couple of years so I did a lot of research for a new one. This Samsung washer works just like advertised and sings a song when it's done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and feels much bigger than 5 cu. ft. Going to get the matching dryer soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new top loading Samsung Washer! It is 5.0 cubic foot with 10 cycles. My clothes come out so nice and clean! I have not tried washing a bedspread yet, but the barrel looks plenty large enough to do so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is great but in a over all average I can’t give 5 stars because the machine is New. Everything works well when you first buy the item..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you was a great service, the washer was perfect. My wife is super happy, Happy wife Happy life lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never owned a washer before, so when I was shopping around I made sure to look at everything. The price for the Cu.Ft is solid and it's sleek and compact. It's really great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washer open box only 350$, energy efficiency products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went great, from start to finish. Everything went cool. Customer service was great. When they came out and installed it. It was a very quick process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good washer and lowest price at BestBuy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer and at very lower price! I recommend Samsung products at BestBuy store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for a great price. Would buy again for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good. Installation team was horrible. Said my product was defective and I needed to call for a new one. Turns out they never turned the water back on which is why it wasn’t working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes clothes. It makes a relay chatter or flip flop from a relay. Samsung needs a diode on the relay to keep this from happening

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome selection, very quiet, and easy to use. I would purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Samsung washer and dryer in my previous house and we were extremely pleased with them. The only disadvantage is for shorter people and reaching the clothes out of the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the machine has been wonderful, the inly thing better was the help I received from Sterlin our sales person!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer in terms of how it dispose water. Love the speed of washing. One down side right now is that it doesn’t give much water to some cycle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer overall few complaints things just don’t work the way the ones did for some that’s fine others is not some wish the things where back in the day but not me

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great unit. Easy to use and does a great job with clothes.

    I would recommend this to a friend