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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 4,670 reviews
  • Rated 5 out of 5 stars

    Works just like it's supposed to!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I battled my old washing machine for a couple of years so I did a lot of research for a new one. This Samsung washer works just like advertised and sings a song when it's done!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome selection, very quiet, and easy to use. I would purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new top loading Samsung Washer! It is 5.0 cubic foot with 10 cycles. My clothes come out so nice and clean! I have not tried washing a bedspread yet, but the barrel looks plenty large enough to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer. Took a bit to get used to it but it's worth it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great unit. Easy to use and does a great job with clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like it. The big loads we can do. Run very quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer dryer set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two front loaders and couldn’t be happier with our new top load with many features and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is amazing and the delivery was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good. Installation team was horrible. Said my product was defective and I needed to call for a new one. Turns out they never turned the water back on which is why it wasn’t working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer in terms of how it dispose water. Love the speed of washing. One down side right now is that it doesn’t give much water to some cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Samsung washer and dryer in my previous house and we were extremely pleased with them. The only disadvantage is for shorter people and reaching the clothes out of the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and very easy to use. Fit big loads with no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer overall few complaints things just don’t work the way the ones did for some that’s fine others is not some wish the things where back in the day but not me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the machine has been wonderful, the inly thing better was the help I received from Sterlin our sales person!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! I had a front loader for about 5 years and I hated it! I hated leaving the door open and my laundry room was already so small. This machine I can see inside because it’s clear on top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with my purchase at this time really satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 2 out of 5 stars

    Below average washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does not do a very good job of washing! The drum is huge, but you have to remember to set it to "deep fill" every time that yo uwash, if you have an above average (small) load to do! It also leaves a lot of lint on the clothing - I was /am extremely disappointed in this washer. I had been very excited to get it (HATED my front-loading washer), but now I wish I'd done more research. Oh well, live and learn :(

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having some concerns with washing clothes in your Samsung Washer. I would like to make sure that you are getting the best performance from your machine. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/
      Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance sufficient spacious I really like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No-nonsense quality appliance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable appliance. I put a few of these in a hotel property I operate in Lake Tahoe, and my housekeeping has not complained once. I can't say the same thing about the older Maytags these placed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer - wash cycle is rather long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the washer. Our 1960s cast iron plumbing couldn't handle the volume of water pumped during the rinse cycle. Had to have a plumber install a larger new vented drain pipe.

    I would recommend this to a friend