Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
Basic washer with better than basic features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More than ample bells and whistles at the lower entry level of price. Spin setting is so effective it reduces the amount of time clothes need to run in the dryer.
I would recommend this to a friendBrand response from Samsung
Posted .It's great to hear that you're loving the features of this washer. Thank you for choosing Samsung. ^Lo
- Cons mentioned:Agitator
Doesn’t clean clothes.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leaves a white lint type stain on clothes. Despite using HE detergent, trouble shooting, self cleaning, it still managed to ruin clothes. I regret Purchasing this washing machine. The first one we got was defective, and the second unit wasn’t much better. Will not get this model a 3rd time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lann,
Thank you for your review. We can help with improving the cleaning performance of your washer.
Below are links to help you with your washing machine.
Clothes are not clean after washing:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Laundry is stained or damaged after using the Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108628/
Get cleaner clothes:
https://www.samsung.com/us/support/answer/ANS00084866/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144973872 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
- Pros mentioned:Capacity, Ease of use
happy customer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best washer I have owned. Easy to load. Can do comforter with ease.
I would recommend this to a friend Good Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good installation service. The technician came on time and remove the original broken one. Install the new one with care. Also perform a test run to demonstrate the function to me.
I would recommend this to a friendAmazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is amazing and the delivery was great
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with my purchase at this time really satisfied.
I would recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer I have ever had super easy to understand and works 100%
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Great Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer was quiet and efficient. It washes a big load well.
I would recommend this to a friend Samsung is CRAP!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item in August of 2020. It is crap. No matter what you put in it, it goes "unbalanced" - Have to wring the clothes out, then put it on spin only - so they never run a full cycle - this has been going on for 6 moths - had a repairman out ($130 service call), and he told us that without the agitator, the clothes on the top of the load never get completely washed - which makes sense since we have had rashes and our towels smell musty, even after washing them twice - the energy usage has been high, because we have had to run so many cycles to just get a few items through - so I have had the machine a little over 2 years and I have to replace it - I bought all Samsung appliances for my home, and so far the washer is crap, the dishwasher requires the filter be cleaned every time, or it smells like vomit. The stove seems to be okay for now, as is the microwave - crossing fingers here - I will NEVER ever buy Samsung anything again. I feel totally ripped off, since I have to come up with another $850 to buy a new machine. It deserves a zero rating.
No, I would not recommend this to a friendSamsung - 5.0 Cu. Ft. 10-Cycle Top-Loading Washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't complain, Samsung came thru with this washer. This is my first top loader and I was hesitant because I've always love a front loader washer. But I love the water jet feature.
I would recommend this to a friendSo far so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just wish they would have described water level as being lower than what I am accustomed to. Also can't do deep fill on normal cycle.
I would recommend this to a friendCondo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is very quiet during the complete wash cycle.
I would recommend this to a friendGreat washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer , very modern looking and lots of settings!
I would recommend this to a friendWorks Great!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer works as intended. Great purchase for the price!
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great price great customer service overall
I would recommend this to a friendGreat washer !
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my washer ! I totally recommit to anyone that’s looking to buy one
I would recommend this to a friend- Pros mentioned:Capacity, Noise level
Quiet with plenty of space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and quiet and plenty of space for a large comforter.
I would recommend this to a friend Samsung washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is great hard to get use to new bells and whistles. I had to block out new sounds and read book for all directions. I do like Samsung because I think best product.
I would recommend this to a friendGreat washer - minus the end of cycle chime
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It definitely works, and is very versatile. The only complaint I have so far is that the "end of cycle" chime goes on for freaking ever. Like 20 seconds.
I would recommend this to a friend- Pros mentioned:Capacity, Noise level
Load size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great capacity! Quiet. Like the different types of washes.
I would recommend this to a friend