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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 4,670 reviews
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beats my older front load washer plenty of room and cleans great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No-nonsense quality appliance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable appliance. I put a few of these in a hotel property I operate in Lake Tahoe, and my housekeeping has not complained once. I can't say the same thing about the older Maytags these placed.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works great!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Washer. Works great, no issues what so ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer with lots of custom options!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, only thing is may be a little less water than used to. But it gets the job done. Very efficient too and highly customizable wash cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the machine has been wonderful, the inly thing better was the help I received from Sterlin our sales person!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my new washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service , good purchases and delivery on time Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best washer!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite washer!!! Love the water jet function. So easy to use and love the phone features!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer - wash cycle is rather long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the washer. Our 1960s cast iron plumbing couldn't handle the volume of water pumped during the rinse cycle. Had to have a plumber install a larger new vented drain pipe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer no regrets at all I would recommend y’all come shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great . Working Condition . !!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    happy customer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best washer I have owned. Easy to load. Can do comforter with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am loving my new washer. I really like the extra features. I had my old washer for years before it died. It was overdue time for a new one. I really like the music it plays when it is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It even has a pre soak setting which is super helpful in getting tough stains out! It’s spins the clothes so nicely! And it’s pretty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine was a replacement for a Recalled Samsung washing machine. Never had problems with the recalled unit and was confident enough to purchase a Samsung unit again. Awesome service from Best Buy as always!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washer makes me happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the different cycles. Works better than expected. Staff are friendly and helpful. Will continue doing business with them for the deals they offer and the service they give.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Machine, Wife loves it and works and looks Great. Delivery People were awesome !! I had a Whirlpool garbage Washer that broke after 2 years, never again...... Samsung is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This top loading washer does more than I ever thought to ask for. Great temp controls, timing and spin options. I find that a ‘quick wash’ option works great for a small load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality products sold by Best Buy, I loved them, it is the best place to shop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. It works well and allows you to set the water levels, rinses, temps, spin strength and washing strength to your specifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick And clean wash and good dexirion if you buy

    I would recommend this to a friend