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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 4,670 reviews
  • Rated 5 out of 5 stars

    Basic washer with better than basic features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than ample bells and whistles at the lower entry level of price. Spin setting is so effective it reduces the amount of time clothes need to run in the dryer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's great to hear that you're loving the features of this washer. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good installation service. The technician came on time and remove the original broken one. Install the new one with care. Also perform a test run to demonstrate the function to me.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer was quiet and efficient. It washes a big load well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best washer!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite washer!!! Love the water jet function. So easy to use and love the phone features!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I have ever had super easy to understand and works 100%

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine but not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine. Don’t fill it too full of clothes, and don’t use a garment bag on your delicates. I have to do a double rinse on anything I wash to make sure everything gets clean, which means it takes at least 90 min per load.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BrittanyR,

      We all want our clothes to be washed properly. Let us get you the details you need.

      Here is a link to help you ensure the clothes are clean after washing. Please follow the steps and click the hyperlinks for further assistance.

      Clothes are not clean after washing in Samsung washing machine.
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146547357 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Quiet with plenty of space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet and plenty of space for a large comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Load size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity! Quiet. Like the different types of washes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then what I had and haven’t had any problems every since I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it has a timer till it's finished, Always hated the guessing game. Thing runs great and self balances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laundry,very good service very servitial

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well. Easy to use. Efficent on water usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer &dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was very professionally done. The product is exactly what the sales rep explained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done - love the deep fill option and waterproof option for cleaning odd loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 5.0 Cu. Ft. 10-Cycle Top-Loading Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't complain, Samsung came thru with this washer. This is my first top loader and I was hesitant because I've always love a front loader washer. But I love the water jet feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality products sold by Best Buy, I loved them, it is the best place to shop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go oil d washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very complicated, but very nice. It does take a lot longer to wash than our old washer, but is worth the wait considering the cost savings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer - minus the end of cycle chime

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely works, and is very versatile. The only complaint I have so far is that the "end of cycle" chime goes on for freaking ever. Like 20 seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ir is excellent wash machine. I totally recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Had never used and impeller washer and I am glad for this purchase.

    I would recommend this to a friend