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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4671 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 4,671 reviews
  • Rated 4 out of 5 stars

    Review of waaher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! Seems to clean effectively and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is a good brand in appliances equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best washer!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite washer!!! Love the water jet function. So easy to use and love the phone features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go oil d washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very complicated, but very nice. It does take a lot longer to wash than our old washer, but is worth the wait considering the cost savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer Would buy again Great Customer Service at Store

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well. Easy to use. Efficent on water usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item for the home , good treatment in the store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really have a complaint about this washer. We’ve had it for about one month and it’s worked great for us. Lots of preset. You CAN turn off the cycle chime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it has a timer till it's finished, Always hated the guessing game. Thing runs great and self balances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large washing machine. It has lots of settings to choose from. It does take more time than my older machine did, but it does a good job and works quietly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time home appliance buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love love love it! Only complaint is we would have thought it would be a little bit more quiet but it’s still not too loud!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great staff. I never buy anything anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG WASHER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and good washer Personal was patient and professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this washer after my whirlpool washer gave up after a few years. So far so good. The only thing I don’t like is the washer vibrates when it spins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Thanks you Best buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than what we had before wash really nice I work in construction and get pretty dirty cleanse the dirt right off does not hurt other clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the washer and works great. Will definitely buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine but not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine. Don’t fill it too full of clothes, and don’t use a garment bag on your delicates. I have to do a double rinse on anything I wash to make sure everything gets clean, which means it takes at least 90 min per load.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BrittanyR,

      We all want our clothes to be washed properly. Let us get you the details you need.

      Here is a link to help you ensure the clothes are clean after washing. Please follow the steps and click the hyperlinks for further assistance.

      Clothes are not clean after washing in Samsung washing machine.
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146547357 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 4 out of 5 stars

    Quiet and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the exception of not being able to reach the laundry in the bottom of the tub, this washer is exactly what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Top Load washer was a Great deal at Best Buy

    I would recommend this to a friend