Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done - love the deep fill option and waterproof option for cleaning odd loads.
I would recommend this to a friendSamsung is CRAP!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item in August of 2020. It is crap. No matter what you put in it, it goes "unbalanced" - Have to wring the clothes out, then put it on spin only - so they never run a full cycle - this has been going on for 6 moths - had a repairman out ($130 service call), and he told us that without the agitator, the clothes on the top of the load never get completely washed - which makes sense since we have had rashes and our towels smell musty, even after washing them twice - the energy usage has been high, because we have had to run so many cycles to just get a few items through - so I have had the machine a little over 2 years and I have to replace it - I bought all Samsung appliances for my home, and so far the washer is crap, the dishwasher requires the filter be cleaned every time, or it smells like vomit. The stove seems to be okay for now, as is the microwave - crossing fingers here - I will NEVER ever buy Samsung anything again. I feel totally ripped off, since I have to come up with another $850 to buy a new machine. It deserves a zero rating.
No, I would not recommend this to a friendWasher &dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The process was very professionally done. The product is exactly what the sales rep explained.
I would recommend this to a friendQuiet and powerful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer. Had never used and impeller washer and I am glad for this purchase.
I would recommend this to a friendGood Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it with my mom and has been working pretty good.
I would recommend this to a friendLove this set
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great. Good price and great quality. A little difficult to navigate the washer since there’s so many different modes but other then that great buy
I would recommend this to a friend- Cons mentioned:Agitator
Doesn’t clean clothes.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leaves a white lint type stain on clothes. Despite using HE detergent, trouble shooting, self cleaning, it still managed to ruin clothes. I regret Purchasing this washing machine. The first one we got was defective, and the second unit wasn’t much better. Will not get this model a 3rd time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lann,
Thank you for your review. We can help with improving the cleaning performance of your washer.
Below are links to help you with your washing machine.
Clothes are not clean after washing:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Laundry is stained or damaged after using the Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108628/
Get cleaner clothes:
https://www.samsung.com/us/support/answer/ANS00084866/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144973872 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Great value on a name brand appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace our old washer. Great value on a name brand unit
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer it is deep so getting clothes out, one might need a stool, but amazing washer
I would recommend this to a friend- Pros mentioned:Capacity, Noise level
Great Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer was quiet and efficient. It washes a big load well.
I would recommend this to a friend Haven’t had very long but so far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the nice, sleek appearance. Works well. The only downfall I have noticed so far is that sometimes when the cycle is finished it starts flashing and goes into self clean mode.
I would recommend this to a friend- Pros mentioned:Capacity, Noise level
Quiet with plenty of space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and quiet and plenty of space for a large comforter.
I would recommend this to a friend Nice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does take some time for the machine to start or fill depending on setting. Love not having an agitator in the middle comes in handy for dog beds.
I would recommend this to a friendWonderful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it has a timer till it's finished, Always hated the guessing game. Thing runs great and self balances.
I would recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer I have ever had super easy to understand and works 100%
I would recommend this to a friend Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new washer and dryer and the sells person who helped me was the best. He answered all my questions and made sure i found exactly what i was looking for!!!
I would recommend this to a friend- Pros mentioned:Capacity, Noise level
Load size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great capacity! Quiet. Like the different types of washes.
I would recommend this to a friend Great Washer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer I ever owned. My clothes smell so freaking good now. It's also a smart washer so not much knowledge on your part known, just put the clothes in and let it do its thing.
I would recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans well. Easy to use. Efficent on water usage.
I would recommend this to a friend Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to recommend this supply for my friends. Im happy
I would recommend this to a friend