Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
Dryer that dries
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good product that does what it’s supposed to, gets the washing dry
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my purchase in my dryer and with the customer-friendly staff at Best Buy
I would recommend this to a friendGreat Washer for Vakue
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cleaning efficiency. Many modes of washing for special items. Second purchase of this product but latest version. Highly recommended
I would recommend this to a friendGood washing machine
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washing machine. Huge drum. Can do a lot of clothes. Love the deep fill feature and that I can rinse directly in the drum via the water outlet inside. End of cycle tone is way too long.
I would recommend this to a friendTD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience from beginning to end. The sales team was great and so was the delivery.
I would recommend this to a friendSuper deep washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is super deep, the laundry get lost in it!! Great buy
I would recommend this to a friendVery happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the washer. We were looking at front loaders, but after researching and talking to the sales guys, we decided to go with the top loader. So far, so good! Thank you!
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans great and runs very quietly. Love the many functions!
I would recommend this to a friend Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to recommend this supply for my friends. Im happy
I would recommend this to a friendSamsung Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is good so far I like the extra pout for prewash and washes my clothes good! The only thing I don't like is the less water.
I would recommend this to a friendWasher with clear top!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer but I always have to use deep fill to make sure my scent boosters dissolve. I love the clear top because I can see the dirt come out in the water!
I would recommend this to a friendAwesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is too good , I got the same one before as well , taking the same one again
I would recommend this to a friendGreat deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be working great! Time will tell with four kids and six folks in the house!
I would recommend this to a friendMy new washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman was very helpful and checking out although rather involved was professionally handled. Delivery and installation was a breeze, installers were personable and respectful
I would recommend this to a friend- Pros mentioned:Ease of use
Samsung Washer - Love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After research, visits to local businesses looking at the washing machines available we felt very confident that Best Buy would be the best store for our purchase. I have been very happy with our selection. Our Samsung Washer was easy to use after reading the direction included. It offers all the settings I was looking for
I would recommend this to a friend - Cons mentioned:Spin cycle
Not As Expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 2 weeks in and the spin cycle isn't working. Water was filling during the spin cycle, after the error code of being unable to spin occurred. Now, I have to wait a week and a half for a total tech member to assess the problem. No one seems to know if the problem can be fixed or the washer replaced that same day. It's a wait until they see scenario. Meanwhile, I dont have a washer, that I just bought, to use because it's sitting over half full with water that won't drain, in a tub that won't spin.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
We want you to have a working washer and clean clothes. Let's go ahead and see why it stops spinning.
Whether the washer tub is not spinning, is kind of spinning, won't stop spinning, has an unbalanced load error, or just runs way too long, the troubleshooting is the same. Please check these links for details.
Samsung washing machine won't spin or won't stop spinning
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
What to do when your washing machine doesn't spin | Samsung US
https://www.youtube.com/watch?v=0D13Fhc07hQ
To get the best results when you're doing laundry, it's important to consider the weight of each load you're washing. Small, heavy items can overload your washing machine just as much as large, lightweight items. Please check this link for details.
The best laundry load size for your Samsung washing machine and dryer
https://www.samsung.com/us/support/answer/ANS00080262/
When it comes to doing laundry, most of us toss in our jeans and T-shirts, start the Normal cycle, and call it a day. But your Samsung washing machine can do so much more. Please check this link for details.
Cycles, settings, and features on your Samsung washing machine
https://www.samsung.com/us/support/answer/ANS00080262/
Calibration mode should be used right after installing your washer, when you adjust your washer, and when you feel that the weight detection (and amount of water per cycle) is inaccurate.
Please check this link to your user manual for details. Turn to page 28.
https://downloadcenter.samsung.com/content/UM/202301/20230110164454927/WA54R7200A_TSE_UM_DC68-04037J-03_EN_CFR_MES_R.pdf
This guide will go over the things that need to be done during installation to prevent leaks, excessive vibration, and issues with spinning, draining, and filling. Please check this link for details.
Install a Samsung washing machine in your home https://www.samsung.com/us/support/answer/ANS00051342/
Error codes play a vital role in making sure your washer stays in good condition and give you a starting point if there are ever any issues. Please check this link for details.
Samsung washing machine information and error codes
https://www.samsung.com/us/support/troubleshooting/TSG01002001/
If you receive a no drain or overflow error, water does not drain, or if it overflows from the washer, follow the instructions in this guide to get your washer draining water again. Please check these links for details.
Samsung washing machine does not drain
https://www.samsung.com/us/support/troubleshooting/TSG01001013/
What to check if your washing machine doesn't drain | Samsung US
https://www.youtube.com/watch?v=pD9Pg6UU3Aw
Keeping your Samsung washer clean is important because it prevents odors and mold from accumulating and keeps your washer performing the way it should. Please check this link for details.
How to clean your Samsung washing machine
https://www.samsung.com/us/support/answer/ANS00030150/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145474130) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Best washing machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item has been great, it has so much room that you can wash two loads and still have room. It has made my wife’s life so much easier.
I would recommend this to a friendSamsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are a lot of great features with this machine. I’d say Ny favorite is the quietness and self balancing!
I would recommend this to a friend- Cons mentioned:Spin cycle
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that its too big for washes but dont like the times it washes 39mins for a small load too crazy
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Newre, I would like to congratulate you on your new Samsung Washer and thank you for taking the time to post your review. I see that you have some concerns with washing small loads. I want to make sure that you are getting the best performance from your machine. I would love to chat with you via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143616714. We would like to welcome you to our Samsung family. ^Brad
My FAV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I reviewed all the washer & dryer sets Lowe’s and Best Buy offered. We ended up with BB, they priced matched, the set up was quick! I absolutely love the set I went with, my clothes smell amazing!!
I would recommend this to a friend