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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 4,670 reviews
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was disappointed. Because worker didn't want to install washer machine. But worker discovered an issue that cost us and problem had to fix.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easily operable and wonderful for a family load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love samsung produces always

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung never let's me down. Plus the guy at flint mi store was amazing

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Seems like new washers take longer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer seems to take longer than the old ones with the agitators. Also not that quiet makes weird noises when It turns the basin.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Karebear! I'd like to give you this link (https://bit.ly/37dHx9O) that can help you identify if the sounds you're hearing from the washer are normal or not. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Perfect machine!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. Only issue has been with a rare clog in the hoses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a problem with my previous washer damaging the clothes. I’ve had no problems with this washer and it keeps the clothes like its brand new even after multiple washes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I replaced my old one and this washer is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves water and power. Many selections to choose and now we can avoid dry cleaning (ok, we still dry clean silk). Great machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a useful and interesting machine. It has a lot of settings and I love that the alarm can be turned off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this washer. Not ver the top with bells and whistles but exactly what I need. Love the options it offers works well. Chic and modern. Big drum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficiency is right

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a new way to wash clothes for us... but it has worked great. Clothes come out clean, but it uses a lot less water than our older traditional washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pete

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery went very smooth, they were very professional and curtious,I would recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I have ever bought!!! Would recommend to anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    If you want a washer for 2 years this is it.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great till it didn’t. Had it for 2 years and it’s not working. They just don’t make appliances like they used to. 700 dollars for 2 years of working and have had to have work on it. So disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes all size loads and REALLY GET THEM CLEAN! I love all the options on this machine. We are 7 in our home and there's "No lines, no waiting!" Im looking into Samsung's Dryer next!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer. Had it for over a year with no issues at a

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who drop the stuff should be more interested for the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer & Dryer Combo - excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased the Samsung 5.0cf top loader and dryer combo. Could not be happier with the install crew and the product is wonderful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moving on up in life with electric washing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First digital washer and it's not "old school". After 21 years my washer busted....Skeptically bought a Samsung digital 5.0 washer & SURPRISE it was user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great and the washing machine works great.

    I would recommend this to a friend