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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 4,670 reviews
  • Rated 5 out of 5 stars

    Great mschine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love my new washing machine i love samcung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taylor and his partner did a fantastic job with this installation! They were both very personable, knowledgeable, and safe as they wore masks as well. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with our choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. It works so well. It is great for large items like comforters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer greater service and delivery was right on time not a hitch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a family.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a family of 5 and do laundry multiple times a week. The size of drum in this machine has made my life a little easier by being able to handle larger loads each time I use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer for sure. Would buy again. No issues whatsoever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    adequate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a long time since I owned a top loader. It does a good job. Makes a funny noise at times. Do not know if that is normal or not. So far it has been good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can turn on a water spout inside before the wash cycle if you need to rinse something. The settings all state how long the cycles are which is very convenient. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy to use and plenty of capacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer i just wish it was quicker even in quick wash mood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Variety of washing options makes this product great for all items including larger comforters and bedding! And Best Buy had the best price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Supplier & Great Product. Best Buy’s The Best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and saves so much money on not going to the laundromat do wash blankets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don R.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washing machine. Lots of options to wash clothes. Have matching Dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy and modern!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of the features. Washer has a lot of space for my laundry! Water takes a little longer to fill than I've seen in the past but very great washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. I would definitely recommend. Delivery was great also. Fast and very respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store salesman knowledgeable and enthusiastic. Went out of his way to help with several issues. Delivery and installation team on time, efficient and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Opinion of washer and delivery guysvirginiaann

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no complaints. The delivery guys were nice and I am very happy with my washer They were on time and were very considerate getting through the archways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big enough to fit my comforters! It has many washing options which I love! Make sure that this is leveled when you set up or it will give you error codes, fyi!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the washer and dryer. It's been a month and I am pleased

    I would recommend this to a friend