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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 4,670 reviews
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our other washer died and wasn't worth fixing. Choose this and was very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review your product.Hi Javier, you're getting 25 points for this review!1See Disclaimer 1 Not you? Sign in to a different account to earn points for this review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly recommend this product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommend this model by a friend of mine and i'm happy buying this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine, my sister bought the same one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean Laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, I’m enjoying my washer. On time delivery .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Super washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, very quiet running and cleans great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well when hooked up right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far....was not at first. Kept displaying error. Realized delivery guys had hooked water up backwards.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your feedback with us. We are happy to hear that you were able to resolve the error code and that you're enjoying this washer. ^Lo Samsung

  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with my purchase . It’s extremely wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine works very well me and my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone took care of business. No complaints over here!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would recommend this item.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the machine. But because I was used to the old fashion machines. I had to learn all the settings and what they were for to get my desired wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large drum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought when switching back to a top load set and this drum is huge. King size quilt fits nicely and honestly I have to get on my tip toes to reach socks in the back of the drum.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're happy that you're happy, Dogsitter! Thanks for the 5 stars. ^Jecca Samsung

  • Rated 5 out of 5 stars

    SAMSUNG ROCKS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new washer and dryer set and these models are amazing!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so go. Just happy to have working washer. I like that i can adjust the setting from what they have pre set

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Designer should spend a month doing family wash.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes an average 1:55 hours to perform ordinary wash. (Energy saver?) Still damp, sometimes soggy, at the end of wash. Each wash load has to be configured with full knowledge of how many rinses it should take, how many spins, all sorts of options to be decided dependent on what's in that particular load. I did happen to know about using cold and delicate. I was told by a washing machine expert that it is designed to know all sorts of things about the fabric it washes. It wants fabrics to all be the same. Cottons with cottons, polys with polys. Things should be similar in similar ways. I look at the dials I have to select and realize I don't know enough to turn this on. Even the 2 HE detergents I have used won't fit the pouring tray without spilling liquid on my hand. Bottom line is that it is NOT taking care of my laundry. Even after two washings of a new item, the fabric is losing fiber and is on its way down to strings. I give the machine a couple of cons. It is quite handsome looking and I like looking down through the top to see what's going on. To the dear designers and planners of Everything Tech, please spend a month doing all the family laundry.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Cackler! I'd like to provide this link (https://bit.ly/2u2LXlQ) that goes directly to the user manual for this model. Beginning on page 28 you can find all types of suggestions and best practices for using the washer, as well as useful information about the different cycles and settings available. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and secure I am successful with the company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Best option after our old one broke down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Team!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team were punctual, efficient and informative! My new washing machine was installed and ready for use in less than 30 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great leaves clothes super clean and the spin cycle leaves the clothes damp little drying required.I can say that I am impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washing machine. I like the washing options and the self clean dial is wonderful no special cleaning product to buy just push the button.

    I would recommend this to a friend