Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 4,670 reviews
  • Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and works good but had some small dents in it from packaging, if not for that I would’ve gave it a 5 star

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer in champagne a few years ago and love it, only selling it because my new place came with appliances. When moving into my new place I needed a new washer/dryer, and came back to this one. I love that it doesn't have an agitator and a bunch of settings for all of my family's clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Samsung Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer and the delivery/installation was GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchased for my MIL

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    their old washing machine broke. and we needed a quick replacement. I did a ton of last minute research. and this unit fit the bill. She loves it! no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product from Samsung. Lots of nice features. Hoping to get at least 10 years out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    5 cu ft washer

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long cycles, lots of room for big loads, spins fast enough to twist your pants into a knot.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Bigd, I would like to congratulate you on your new Samsung Washer and noticed you are having concerns with the item taking to long. I would like to offer some help to ensure you are getting the best results because we know how tedious this can be. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/
      If you need any assistance, please reach us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143420293. We thank you for being a part of our growing Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Awesome washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer and it was super easy to install and get started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Waser

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new top load washer! Glad to be rid of the front load washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FALLEN IN LOVE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this wash machine is HEAVEN SENT, it is quiet and gets the wash so very clean. We LOVE IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine exceed my expectations. Good price .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is plenty of room and the stainless steel drum is great as it won’t rust. The only draw back is no place to put powdered cleaners in addition to liquid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer , what an upgrade from our old one ! Great brand and product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer! Love that it has a quick wash setting and doesn’t take an hour to was a load like my previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product, I’m glad I chose it for my replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Samsung-5.0 Cu. Ft High Efficiency Top Load. It has the water jet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer I have literally washed clothes everyday now.I love how easy it is to use and it is big enough for my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing Machine!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Maytag that was 3 years old, had been repaired multiple times, it was replaced with the insurance with this Samsung, very happy with my decision! Geek squad was awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice one!!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is good for me. I only want the simple function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has just the right amount of options and technology you would expect from a washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First he machine

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first he machine. Works good. Had to get used to clothes taking longer to wash.

    I would recommend this to a friend