Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
The best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine I love it!!!!!! Definitely recommend!
I would recommend this to a friendGift cards
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Products OK, where is my 1st gift card for the purchase and where is the 2nd gift card for the inconvenience with the delivery?
No, I would not recommend this to a friendWasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it very good they are súper I would recommend them to buy
I would recommend this to a friendThis Washing machine is amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine is amazing! I enjoy watching when it's washing. It saves water and you don't need to add so much soap to have your clothes nice and clean.
I would recommend this to a friendStarting to see rust
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for less than 1 year and I’m beginning to see some rust appear on the outside. It’s a shame they use such poor quality material.
I would recommend this to a friendWashing machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product snd very recommended and woild like to consider this product to everyone
I would recommend this to a friendI bought it against a recall.. it is good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Great washer with useful feature and worth the money.
I would recommend this to a friendVery efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Machine runs quiet, uses less water, very efficient
I would recommend this to a friendBrand response from Samsung
Posted .We are excited to hear that this washer is meeting your needs and exceeding your expectations, DonL. Thank you for being the best part of Samsung. ^Lo
Not energy star efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s decent, it washes clothes but I don’t think it’s energy efficient because my water bill spikes up so much after using it.
No, I would not recommend this to a friendSo awesome! His name is Yogi, ahahhaha
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is a bear! So cool how it weighs the load! I was looking for small, medium, large.. but you must read the intructions, haha! ;) I love it!
I would recommend this to a friendExcellant value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first Samsung washer was recalled and we were provided a nice offer to replace. We love how they support their products.
I would recommend this to a friendGreat washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic machinery. Little pricy but good value.
I would recommend this to a friendBest Washer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is amazing. It is quite and has great functionality!
I would recommend this to a friendAwesome Washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this washing machine! And I got it for a great price.
I would recommend this to a friendSamsung washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good washer. There is a learning curve in working it such as the need to add a deep fill for sport apparel or coats.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Better than my old Samsung front loader.
I would recommend this to a friendGreat washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really happy with this washer our sidewasher stop working and wanted to go old school with this ourthe top washer it's quiet and washes very heavy loads
I would recommend this to a friendWasher - Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best ever owned. Would buy again in a second. I have tried almost ever model out there ........ these are by far and away the BEST !!!!!!!
I would recommend this to a friend- Cons mentioned:Spin cycle
bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesnt spin out water making funny noises ///////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JamesL,
We want to guide you on preventing the noise and fixing your washer that won't drain water.
If the washer won't drain and make noise, we recommend checking its level, inspecting the drain hose, and ensuring that laundry is loaded correctly or distributed.
You may refer to these links:
Washer won't drain: https://www.samsung.com/us/support/troubleshooting/TSG01001013/
Installing your washer and scroll down to level your washer: https://www.samsung.com/us/support/answer/ANS00051342/
The washer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
The washer is shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Understand the noise on your washer (from 0:26 to 1:25): https://www.youtube.com/watch?v=SknGZKLd9AY
The below link is the user manual for your model. Turn page 7 (Installation cautions - bullet #2), page 8 (Critical usage warnings - bullet #1), page 17 (Flooring), page 28 (Sort), page 30 (Determine the load capacity), page 52 (Vibrates excessively or makes noise), and page 54 (Does not drain and/or spin) for reference: https://downloadcenter.samsung.com/content/UM/202301/20230110164454927/WA54R7200A_TSE_UM_DC68-04037J-03_EN_CFR_MES_R.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145777750, to help our team pull up your information.
Have a great day.
Melardo
New washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works amazing very easy process to buy it and get it delivered.
I would recommend this to a friend