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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 4,670 reviews
  • Rated 4 out of 5 stars

    Not energy star efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent, it washes clothes but I don’t think it’s energy efficient because my water bill spikes up so much after using it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Starting to see rust

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for less than 1 year and I’m beginning to see some rust appear on the outside. It’s a shame they use such poor quality material.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Washing machine is amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is amazing! I enjoy watching when it's washing. It saves water and you don't need to add so much soap to have your clothes nice and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine so far. Its quiet and works great. The only thing i do nkt like is how sort the drain hose is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. There is a learning curve in working it such as the need to add a deep fill for sport apparel or coats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new home’s washing machine died after only a week in the house. This unit was a good price for the feature set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So awesome! His name is Yogi, ahahhaha

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a bear! So cool how it weighs the load! I was looking for small, medium, large.. but you must read the intructions, haha! ;) I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought it against a recall.. it is good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Great washer with useful feature and worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for the exact same washer, have not had it long enough to see if it’s going to perform as it’s expected to do

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Carolyn M,

      Totally understandable—it takes some time to really see how a new appliance holds up, even if it’s the same model. It’s great that you’re giving it a chance to prove itself, and we're confident it delivers the consistent performance you’re looking for.

      Leo Samsung

  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. I am very pleased with my washer. I love the water jet feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and good customer service so far.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer - Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever owned. Would buy again in a second. I have tried almost ever model out there ........ these are by far and away the BEST !!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine runs quiet, uses less water, very efficient

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are excited to hear that this washer is meeting your needs and exceeding your expectations, DonL. Thank you for being the best part of Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Just got it 1 month ago and it works wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung For The Win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has always beeen a go to company of mine. Thanks Best Buy for always having available items when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this washer. Great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this washer our sidewasher stop working and wanted to go old school with this ourthe top washer it's quiet and washes very heavy loads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Samsung washer was recalled and we were provided a nice offer to replace. We love how they support their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for the price. We use it nearly every single day and it does a great job even with very soiled clothes but gentle enough for baby clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung top loaded washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with top loading washer. Efficient and effective washer with many options and of course, Samsung’s high quality. A little expensive

    I would recommend this to a friend