Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
Love It
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new home’s washing machine died after only a week in the house. This unit was a good price for the feature set.
I would recommend this to a friendThe best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine I love it!!!!!! Definitely recommend!
I would recommend this to a friendSamsung For The Win
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has always beeen a go to company of mine. Thanks Best Buy for always having available items when needed
I would recommend this to a friend- Cons mentioned:Spin cycle
bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesnt spin out water making funny noises ///////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JamesL,
We want to guide you on preventing the noise and fixing your washer that won't drain water.
If the washer won't drain and make noise, we recommend checking its level, inspecting the drain hose, and ensuring that laundry is loaded correctly or distributed.
You may refer to these links:
Washer won't drain: https://www.samsung.com/us/support/troubleshooting/TSG01001013/
Installing your washer and scroll down to level your washer: https://www.samsung.com/us/support/answer/ANS00051342/
The washer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
The washer is shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Understand the noise on your washer (from 0:26 to 1:25): https://www.youtube.com/watch?v=SknGZKLd9AY
The below link is the user manual for your model. Turn page 7 (Installation cautions - bullet #2), page 8 (Critical usage warnings - bullet #1), page 17 (Flooring), page 28 (Sort), page 30 (Determine the load capacity), page 52 (Vibrates excessively or makes noise), and page 54 (Does not drain and/or spin) for reference: https://downloadcenter.samsung.com/content/UM/202301/20230110164454927/WA54R7200A_TSE_UM_DC68-04037J-03_EN_CFR_MES_R.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145777750, to help our team pull up your information.
Have a great day.
Melardo
Awesome Washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this washing machine! And I got it for a great price.
I would recommend this to a friendBest Washer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is amazing. It is quite and has great functionality!
I would recommend this to a friendNew washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works amazing very easy process to buy it and get it delivered.
I would recommend this to a friendGreat washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic machinery. Little pricy but good value.
I would recommend this to a friendSamsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is great! The clothes are not too wet when the cycle stops
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much louder than my last Samsung. Not a fan of how loud it is since close to our bedrooms but it gets the job done.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Better than my old Samsung front loader.
I would recommend this to a friendIt's good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does it's job nice and well as a washing machine should be.
I would recommend this to a friend- Cons mentioned:Spin cycle
deep drum, hard to reach into
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very loud. Had to return. Was not spinning clothes efficiently. Very deep drum.
No, I would not recommend this to a friend Jingle appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance and it even had a nice little jingle to let you know it’s done
I would recommend this to a friendLove my new top loader!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having a front loader for years, I was happy to go back to top loader. Clothes smell fresher and different setting options like quick wash are great.
I would recommend this to a friendBrand response from Samsung
Posted .So glad that to hear that we have exceeded your expectations with our powerful performance and innovative features to knock out those allergens for a healthier wash. Thank you for selecting Samsung for all your laundry needs. ^Cat
great washer.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family is in love with this washer. I can write long about it, but all I want you to know is that we really like with washer.
I would recommend this to a friend- Cons mentioned:Spin cycle
Cycles take forever
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this washer. A quick wash is 30 minutes, but it usually takes an hour. It’s constantly unbalanced and it tries to correct itself by filling the tub up with water and doing another rinse cycle. Sometimes it just beeps until you move the clothes around.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Shannon! We want you to have the best possible experience with this washer. I recommend following the steps in this link (https://bit.ly/38S7hNF) to help with the washer frequently becoming unbalanced and not completing the cycle. ^Jecca
Washer review!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer I’ve ever had! So much room in the drum! Perfect for family of four to get all of our laundry done in a timely manner!
I would recommend this to a friendDryer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the best the store always has what you are looking for
I would recommend this to a friendNa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with my washer it’s very good working very well
I would recommend this to a friend