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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 4,670 reviews
  • Rated 5 out of 5 stars

    Washers

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best set I have ever purchased would recommend to anyone in need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my purchase. Samsung has always been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Have lots of washing options. The best is quick washing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dopest of all reasonably priced washers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So cute and most importantly, so functional. Sings a song when the wash is done! Couldn’t be more pleased. 10/10 would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and super beautiful and super quiet the motor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased overall with the washer handles my needs i would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer looks good and works well. Easy to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a lesson to learn how to use it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technology is what this washer is. It is a little hard to understand how to use it. Not use to water saver. Wish I could disconnect the water saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, thank you we are appreciate the machine!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m terrible on washers and this is perfect for our family of 5! easy and fast and cleans clothes great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much louder than my last Samsung. Not a fan of how loud it is since close to our bedrooms but it gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it used on good price and so far so good. I would buy the top load but don't recommend front load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jingle appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance and it even had a nice little jingle to let you know it’s done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in rental property. No complaints from the tenants.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    deep drum, hard to reach into

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very loud. Had to return. Was not spinning clothes efficiently. Very deep drum.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer review!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I’ve ever had! So much room in the drum! Perfect for family of four to get all of our laundry done in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great got delivered on time.................

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Washing Machine Doesn't Last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time Ive bought this washer because my last one broke 1.5 years in. Now this one has broken after just over 1 year, which is when the warranty expires. I will not be buying any samsung products going forward.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Patrick,

      We understand having a working washer makes our laundry time easier. Let us gather some details of what happened for us to know what necessary steps we need to rectify the experience.

      To better assist you with Samsung products, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145356873) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Cycles take forever

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this washer. A quick wash is 30 minutes, but it usually takes an hour. It’s constantly unbalanced and it tries to correct itself by filling the tub up with water and doing another rinse cycle. Sometimes it just beeps until you move the clothes around.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Shannon! We want you to have the best possible experience with this washer. I recommend following the steps in this link (https://bit.ly/38S7hNF) to help with the washer frequently becoming unbalanced and not completing the cycle. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer have no regrets buying this washing machine.

    I would recommend this to a friend