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Customer Ratings & Reviews

  • Front. Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Active WaterJet - White.
  • Angle. Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Active WaterJet - White.
  • Left. Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Active WaterJet - White.
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  • #1 Ranked Top Load Washers for Customer Satisfaction 7 years in a row Data is based on the first 12 months of ownership. For J.D. Power 2025 award information, visit jdpower.com/awards.
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  • BBY Overview - Samsung Washers: Deep Fill Tub video 0 minutes 31 seconds
  • BBY Overview - Samsung Washers: Self Clean video 0 minutes 33 seconds
  • BBY Overview - Samsung Washers: Vibration Reduction video 0 minutes 45 seconds
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • Samsung Active Water Jet - Product Feature video 0 minutes 39 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds

Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Active WaterJet - White

Model:
WA50R5200AW/US
SKU:
6322982
Highly rated by customers for:
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Customer reviews

Rating 4.5 out of 5 stars with 4671 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 4,671 reviews

  • Washers

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best set I have ever purchased would recommend to anyone in need.

    I would recommend this to a friend

  • great washer for cheap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer was a great deal and its been running pretty well since we bought it. Could of been better quality but its a great deal I love it

    I would recommend this to a friend

  • Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and Excellent experience and customer service with Best Buy. Will definitely come back.

    I would recommend this to a friend

  • Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my purchase. Samsung has always been great.

    I would recommend this to a friend

  • Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Just got it 1 month ago and it works wonderful!

    I would recommend this to a friend

  • Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with my purchase and john and the gentleman that was with him during the installation were very nice and professional

    I would recommend this to a friend

  • Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am loving my new washer. I love the pre rinse feature comes in handy for trying to tackle stains before they settle.

    I would recommend this to a friend

  • Low tech but efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great value for a washing machine for day to day use.

    I would recommend this to a friend

  • Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed the order in the store and Service was exceptional. Great prices and can’t beat the free and fast delivery as well

    I would recommend this to a friend

  • Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washing machine. Big wash bin. Takes a little getting used to the self-balancing at the beginning of a wash cycle.

    I would recommend this to a friend

  • washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased overall with the washer handles my needs i would

    I would recommend this to a friend

  • Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and super beautiful and super quiet the motor

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine i purchased works great and i like to shop at best buy

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Valued Customer,
      Congratulations on your new Samsung Washer and thank you for taking the time to post your review. It is great to hear when a customer is pleased with our appliances. We are glad to be your choice for your laundry needs and welcome you to our family. Thank you for choosing Samsung. ^Brad Samsung

  • Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and good customer service so far.....

    I would recommend this to a friend

  • Good washer for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit appears to be doing a fine job. Easy to set up and operate. Load size is automatically determined by weight which has worked good to-date.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is excited to know that we have exceeded your expectations with our sleek design and innovative features that have made the task of laundry a little easier. Welcome to the Samsung family experience! ^Cat Samsung

  • you can wash large loan ,washer and dryer awsome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase love the washer and dryer, best customer service, the manager is an awesome great job to both manager and sale associate

    I would recommend this to a friend

  • Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the delivery and installation of my washer. Love the that it has a large capacity tub.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Washing Machine Doesn't Last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time Ive bought this washer because my last one broke 1.5 years in. Now this one has broken after just over 1 year, which is when the warranty expires. I will not be buying any samsung products going forward.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Patrick,

      We understand having a working washer makes our laundry time easier. Let us gather some details of what happened for us to know what necessary steps we need to rectify the experience.

      To better assist you with Samsung products, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145356873) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was greeted as I walked in the store. Someone met me in appliance. There was no pressure. Very nice guy.

    I would recommend this to a friend

  • It’s so big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. Drum is so large you can fit comforter and still wash other things as sheet and towels

    I would recommend this to a friend
Page 158, Showing 3,141-3,160 of 4,671 reviews
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