Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Balance, Spin cycle
Broke after 24 hours
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 24 hours. Keeped getting unbalanced. Added time to every cycle
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Thecbdguy,
We understand how you feel regarding your washer. We are here to help you with it.
We recommend checking the resources below for steps to take when the washer keeps on getting unbalance and is taking too long for the cycle to complete. Please watch the video and kindly click on the embedded words for more details.
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147233174), and it will help our team pull up your information.
^Rodel
A
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Proud with purchase. Zzzzzzzz,zzzz
I would recommend this to a friendWorks great and love the large tub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was quick and you can see the quality that has gone into this washer. Funny little music at the end of the wash cycle "Die Forelle".
I would recommend this to a friendwonderful washer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.thank you again, i will keep buying these for homes
I would recommend this to a friendGreat features and still easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old front load had mold, (as most tend to get) switched and the capacity and cleaning power to match with this washer
I would recommend this to a friendIt’s so big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer. Drum is so large you can fit comforter and still wash other things as sheet and towels
I would recommend this to a friendGood washer for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably the best washer for the price, is a Samsung, a company that backs there products and my wife is very happy with this product
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was greeted as I walked in the store. Someone met me in appliance. There was no pressure. Very nice guy.
I would recommend this to a friendHappy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I am loving my new washer. I love the pre rinse feature comes in handy for trying to tackle stains before they settle.
I would recommend this to a friendSAMSUNG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD WASHER CLEAN CLOTHES VERY BIG SIZE LOAD AND COMFORTERS TO CLEAN
I would recommend this to a friendSamsung HE Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer, very quiet and smooth. Lots of options to choose from, and most important gets clothes clean.
I would recommend this to a friendPurchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im very happy with my purchase and john and the gentleman that was with him during the installation were very nice and professional
I would recommend this to a friendHigh efficient product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing machine Very efficient Saves lots of energy
I would recommend this to a friendgood washer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice washer. havent had any issues yet but will edit this if issues occur
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I placed the order in the store and Service was exceptional. Great prices and can’t beat the free and fast delivery as well
I would recommend this to a friendHappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been working well for us. Only thing I couldn’t figure out was how to connect my phone to it.
I would recommend this to a friendgreat washer for cheap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this washer was a great deal and its been running pretty well since we bought it. Could of been better quality but its a great deal I love it
I would recommend this to a friendGeoLela Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing washer. It’s the first non agitation washer we’ve bought and are extremely happy with it.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine i purchased works great and i like to shop at best buy
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Valued Customer,
Congratulations on your new Samsung Washer and thank you for taking the time to post your review. It is great to hear when a customer is pleased with our appliances. We are glad to be your choice for your laundry needs and welcome you to our family. Thank you for choosing Samsung. ^Brad
- Cons mentioned:Balance
Off balance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been off balance a couple of times with blankets or towel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Brigitte, congratulations on your new Samsung Washer. I understand you have some concerns with the balance on the unit. I would like to give you a helpful guide to get your unit performing the best. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
If you have any other concerns please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143788281. We thank you for being a part of our Samsung family. ^Brad