Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
Love our washer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful washer and hasn’t had any problems at all
I would recommend this to a friendExcellent washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of settings that I probably don't even need but love that I have the option. It's an excellent washer that cleans my clothes very well.
I would recommend this to a friendFive stars!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a great product! I loved it and the free installation and free removal of the old washer!
I would recommend this to a friendGood washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a replacement of my old Samsung that got all corroded from bleach and this machine does it all
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Jeff, I am glad to hear you are loyal to Samsung and congratulate you on your new washer. I am glad you have been pleased with the performance of your machine. Thank you for continuing to put Samsung in your home. We are so thankful for you. ^Brad
Loud Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is not quiet! It's very loud. So far, it seems to do its job. Preference of wash settings do not stay in place - e.g. always have to change it back to cold water use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kitty,
Let us help you ensure the washer runs smoothly.
Here are sounds you can hear from the Washer. Choose the sound that matches the one you hear, follow the steps, watch the full video, and click on the hyperlinks to help run the Washer quietly moving forward.
Samsung washing machine is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Please see the "Simple steps to start" section on pages 38 - 41 of the user's manual to help you set up the Washer and choose the preferred cycle.
Manual:
https://downloadcenter.samsung.com/content/UM/202301/20230110164454927/WA54R7200A_TSE_UM_DC68-04037J-03_EN_CFR_MES_R.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145944975 to help our team pull up your information.
Have a great day.
^Aloe
So far so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went from a front loader to this. A lot quieter, and the spin cycle is soo fast the clothes take less time in the dryer. Works for me!
I would recommend this to a friendMeh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I would’ve purchased one with an agitator in the middle it doesn’t seem to get my clothes clean
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance
Love this Washer!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer. Ive had it for around 2 years as of now . Washes great and I love the settings. The only con is you do have to make sure you balance the washer when loading the clothes in. If not it will just keep refilling and possibly overlfow
I would recommend this to a friend so far good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had it long enough to rate it. But so far I like it and happy with it and with delivery and installation
I would recommend this to a friendLove my new washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new washer and found the perfect one, I'm in love with it. Really recomende this washer lots of space.
I would recommend this to a friend- Cons mentioned:Spin cycle
Captain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a little slow. Also it would not spin the water out of the clothes. They always came out very wet. Best Buy had to change out the washer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, CaptainWarnerAthey.
Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Clothes seem to be really clean!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine. Cycles seem long and fabric softener adds another 30 minutes. The clothes seem to be cleaner than with our old machine.
I would recommend this to a friendGreat Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. A lot of functions and really does get the clothes dry.
I would recommend this to a friendGreat for large family
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for the large capacity. Works well and reduced the number of loads being washed.
I would recommend this to a friendGreat Wahing Machin
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine. Has many controls and features. Might could get inside and make a lunar landing. Really Cool Features~
I would recommend this to a friendWorks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and operates as designed. No issues. Install was good also. Installers were courteous and professional
I would recommend this to a friendAuto sensing - not so much
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I felt like there was never enough water cleaning my clothes. This auto sensing is not for me on this machine in particular. You can see inside the washer easily and actually some items even came out partially dry that were not touching the water. It never filled up high enough. I tried to love it but had to return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LMB2020,
Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Chrystel
Samsung Washing Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with this washing machine and would definitely purchase again from Best Buy! Quick delivery!
I would recommend this to a friendGreat deal for the cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are pleased that we bought this product. Besides the fact it was a match to the dryer we previously purchased, it was worth the investment.
I would recommend this to a friendBuy this and the dryer!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has been amazing. Love all the settings
I would recommend this to a friend