Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
I love my new washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washing machine it weights my cloths that way it knows how much water to put into the machine I think thats cool and it saves water
I would recommend this to a friendCool washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer, but not as quiet as expected. And hard to reach bottom for short people.
I would recommend this to a friendMy Samsung dryer nightmare
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, love the Samsung set. Only thing is i drove 75 miles to pick it up and when my husband hooked up the dryer it was making a heck of a noise when running. Good thing he fixed it. Would have been a pain in the rear to bring it back. The people handling it should be more careful. All in all great machines.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Bill,
Thank you for reaching out and we apologize for the inconvenience brought by our Samsung - 5.0 Cu. Ft. High-Efficiency Top-Load Washer with Active WaterJet - White being noisy when running.
Samsung dryers are generally very quiet. Many of the sounds are normal or can be fixed with little effort. Nearly every sound the dryer makes will fall into one of four main categories: rattling, thumping, squealing or grinding, or humming. Pick the closest sound to the one you're hearing so you can do the correct troubleshooting steps for your issue.
here's the link https://www.samsung.com/us/support/troubleshooting/TSG01000979/
You can also check the product manual for additional settings
https://downloadcenter.samsung.com/content/UM/202108/20210813081226318/WA54R7200A_DC68-04037J-00_EN_CFR_MES_R_140920.pdf
For further assistance, you may reach us via the following option.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
- Reference ticket number: 1144287359
^Ross
Great for large loads of laundry
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I washed over 20 loads of laundry within first few weeks since we just moved. It turned old musty blankets into usable blankets again.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice washer, great bang for your buck highly recommend if youre looking to get somwthing new
I would recommend this to a friendNew washer and.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer and dryer. Never go anywhere else for any of my home electronics. Best Buy is the best for our family.
I would recommend this to a friendLove our washer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful washer and hasn’t had any problems at all
I would recommend this to a friendLove!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best!!! I had this set back 4 /5 years ago and gave them to my parents, they still work!! Can’t go wrong with these.
I would recommend this to a friendbeautiful washer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.highly recommend this washer. Quite, stylish, and has alot of features. Clean clothes very well. You can't go wrong with this.
I would recommend this to a friendGreat washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washing machine free delivery and installation done the right way the first time.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Coolblue, congratulations on your new Samsung Washer. I am glad you experienced a great delivery and installation. We thank you for choosing Samsung and we welcome you to our family. ^Brad
Washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys did an outstanding job and were very courteous
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really happy with my choices I’ve had it for over 3 weeks now and I’m highly satisfied with the outcome.
I would recommend this to a friendAfter three loads it’s wonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is quiet and my clothes seem cleaner and the towels seem much fluffier. I have only one complaint the washing cycle is very long.
I would recommend this to a friendSamsung washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer. They delivered it and picked up the old one. They weren’t here ten minutes. I was very pleased.
I would recommend this to a friendWasher
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design and the quality. Has great reviews and rating. Use the washer just once so far so good...
I would recommend this to a friendLoud Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is not quiet! It's very loud. So far, it seems to do its job. Preference of wash settings do not stay in place - e.g. always have to change it back to cold water use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kitty,
Let us help you ensure the washer runs smoothly.
Here are sounds you can hear from the Washer. Choose the sound that matches the one you hear, follow the steps, watch the full video, and click on the hyperlinks to help run the Washer quietly moving forward.
Samsung washing machine is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Please see the "Simple steps to start" section on pages 38 - 41 of the user's manual to help you set up the Washer and choose the preferred cycle.
Manual:
https://downloadcenter.samsung.com/content/UM/202301/20230110164454927/WA54R7200A_TSE_UM_DC68-04037J-03_EN_CFR_MES_R.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145944975 to help our team pull up your information.
Have a great day.
^Aloe
Easy to operate
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have other Samsung products with problems, but this washer is great. Easy to operate, I just love it.
I would recommend this to a friend- Cons mentioned:Balance, Spin cycle
Broke after 24 hours
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 24 hours. Keeped getting unbalanced. Added time to every cycle
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Thecbdguy,
We understand how you feel regarding your washer. We are here to help you with it.
We recommend checking the resources below for steps to take when the washer keeps on getting unbalance and is taking too long for the cycle to complete. Please watch the video and kindly click on the embedded words for more details.
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147233174), and it will help our team pull up your information.
^Rodel
Washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the products I purchased. The delivery people were very good and helpful. On time and professional.
I would recommend this to a friendFantastic washer machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great washer machine and the price I paid for it, it’s really worth it every penny.
I would recommend this to a friend