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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 4,670 reviews
  • Rated 5 out of 5 stars

    Everything I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer machine. It has all the functionality I need and can handle all of my gym clothes!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Samsung dryer nightmare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, love the Samsung set. Only thing is i drove 75 miles to pick it up and when my husband hooked up the dryer it was making a heck of a noise when running. Good thing he fixed it. Would have been a pain in the rear to bring it back. The people handling it should be more careful. All in all great machines.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Bill,

      Thank you for reaching out and we apologize for the inconvenience brought by our Samsung - 5.0 Cu. Ft. High-Efficiency Top-Load Washer with Active WaterJet - White being noisy when running.

      Samsung dryers are generally very quiet. Many of the sounds are normal or can be fixed with little effort. Nearly every sound the dryer makes will fall into one of four main categories: rattling, thumping, squealing or grinding, or humming. Pick the closest sound to the one you're hearing so you can do the correct troubleshooting steps for your issue.

      here's the link https://www.samsung.com/us/support/troubleshooting/TSG01000979/

      You can also check the product manual for additional settings
      https://downloadcenter.samsung.com/content/UM/202108/20210813081226318/WA54R7200A_DC68-04037J-00_EN_CFR_MES_R_140920.pdf

      For further assistance, you may reach us via the following option.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      - Reference ticket number: 1144287359

      ^Ross Samsung

  • Rated 5 out of 5 stars

    Great washed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the set of washer and dryer. It’s a great washer. Big enough for a comforter. And big enough for constant use for a family of 5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tr

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect more from Samsung I’m using the Samsung for washer and dryer and I’m not really happy with us one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice washer, great bang for your buck highly recommend if youre looking to get somwthing new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laundry has become fun, if you can believe it. This is a slick machine. So many cycle options without being confusing. I'm in love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job with small amount of water. Many different options to choose from. Large drum size allows bigger items to be washed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First washer we bought, and it’s great It has a large basin for lots of clothes to be washed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys did an outstanding job and were very courteous

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washing machine free delivery and installation done the right way the first time.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Coolblue, congratulations on your new Samsung Washer. I am glad you experienced a great delivery and installation. We thank you for choosing Samsung and we welcome you to our family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed up getting this washer due to price and simply because it was Samsung washer. Overall, I’m extremely pleased with the washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energy and water efficient ! Now i need the dryer to match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer and.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer. Never go anywhere else for any of my home electronics. Best Buy is the best for our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with my choices I’ve had it for over 3 weeks now and I’m highly satisfied with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washing machine it weights my cloths that way it knows how much water to put into the machine I think thats cool and it saves water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and the quality. Has great reviews and rating. Use the washer just once so far so good...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer, but not as quiet as expected. And hard to reach bottom for short people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for large loads of laundry

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I washed over 20 loads of laundry within first few weeks since we just moved. It turned old musty blankets into usable blankets again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. They delivered it and picked up the old one. They weren’t here ten minutes. I was very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best!!! I had this set back 4 /5 years ago and gave them to my parents, they still work!! Can’t go wrong with these.

    I would recommend this to a friend