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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 4,670 reviews
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the merchandise and the delivery team was fast and very professional & courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this washer!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE our washer. Easy to use and so handy for pre-treating stains with the water feature inside the tub! We don’t have a laundry sink so this was a huge selling point for us. It has been over a year and a half now and we still love our washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great brand!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Love the different options. I like that you can fill it more for bigger loads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer came as expected, no dents. Installation was a breeze. Still testing some of its functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new washer. Still getting use to the settings.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Washer. We are glad to be your choice for cleaning your clothes. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Trying the Samsung for the first time.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Hopefully the brand Samsung will last a lot longer than my Whirlpool Cabrio washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to purchase and have delivered and set up have total tech support so if there are any issues it is taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! It washed two loads to our old machine’s one. And the wife loves it, so that’s what matters!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The size of the washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing space is a real plus. I won't have to worry about being able to wash my comfortable at home anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works really good for it being a top load. I never liked top load washers but this washer changed my mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer with loads of room for big loads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is a brand I have had good luck with in the past and this washer seems to live up to that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend if you like using powder detergent. Leaves clothes with powder

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good Do like having the water On side for prewash Some questions in this survey too soon to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very well and was delivery earlier that I thought we could get on the schedule. Delivery guys were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gail

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with this washer. Have done multiple loads both small and large, and machine has performed excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, still has the same Samsung issues with the clothes getting tangled during the cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase so far with no issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re happy with our purchase. The deliver was easy and on time. No issues and wife if happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old washer broke down and replaced it with Samsung product. Overall, great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size and works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice washing machine. It even tells you when to run the cycle to clean the washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!!! Best Buy was awesome helping me get this done so quickly.

    I would recommend this to a friend