Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 4,670 reviews
  • Rated 5 out of 5 stars

    Mom

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the product, happy with my washer and dryer..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for any size family

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The different cycles and varieties make washing different types of a breeze. Great for bedding and heavy towels. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy at Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this unit at Best Buy due to low pricing and immediate availability. Easy to install yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working really good so far. I am happy with it. I can wash king size comforter as I has a lot of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!!! Best Buy was awesome helping me get this done so quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer!!! Great size for my family and like that it has different settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung wash washing Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the sellers for helping me out I am very happy with my watch machine it is very good I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a good job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, does the job. The only downfall is being short makes it hard to reach everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was timely, and effeicient the workers brought washer right where i needed ut to go, very pleased with this purchase

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're very pleased to hear that you're very pleased, Kyle! Thanks so much! ^Jecca Samsung

  • Rated 4 out of 5 stars

    Advance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good washing machine. A little advance but you will get use to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great, perfect size for loading quite a bit of things into. We fit our king comforter with no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recently Purchased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm Pleased with the Purchase, however I'm still adjusting to the washing options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this product but I know someone who’s got the same one and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer it has multiple modes very nice has some smart features built in Samsung did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washes clothes!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Caught it on sale so got a great deal. All washers are pretty much the same. And it plays you a song

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this washer. It works great and has so much space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure if the deep fill works the set up folks showed me how to use it but didn’t leave the book.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good top load value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good replacement. Multiple options for wash, rinse or spin cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, huge capacity. Love the song it plays when done instead of a buzzer. Well worth the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adjustable legs for leveling are very cheap and made of plastic and easy to break. Besides that seams ok

    No, I would not recommend this to a friend