Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Love my washer Samsung
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my washer, loads capacity is great. I like top door where I can see all the clothes wash in one load. It’s an energy efficient item. I like it’s 5.0 cu ft it’s great size for big loads and is enough for my family size.
I would recommend this to a friend Samsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great choice...Very pleased. Shay was very helpful in going over the advantages of this model.
I would recommend this to a friendLove it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my mother for mother's day and it's everything she's every wanted, couldn't be happier.
I would recommend this to a friendNew washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer and dryer seem to be doing well… our prior machines lasted 14 years.
I would recommend this to a friendGreat machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has long cycles, but the cleanest clothes in a longtime. Very happy with purchase.
I would recommend this to a friend- Pros mentioned:CapacityCons mentioned:Spin cycle
Horrible - won’t spin!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money seriously! It will not spin, it has a large inside to be able to wash a lot of clothes at once but u can not even fill it 1/4 of the way without it not spinning! Do not buy this washer!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I realize you have some problems with your Samsung Washer not not spinning and know that is quite alarming. I would like to offer some assistance to ensure you are getting the best performance from your washer. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
We are here for you. If you still have problems, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143635889. We thank you for being a part of our Samsung family. ^Brad
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||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good as i spected .good quality..thanks best buy
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is excellent for the price. Definitely recommend
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With all the different functions and features this thing is almost too good
I would recommend this to a friendSamsung Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer cleans very well with little water. This should save with on water usage and expense.
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the options on the dryer, you can basically decide how dry you want me clothes
I would recommend this to a friendGreat large capacity washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. Samsung quality is outstanding. I am glad I bought it from Best Buy.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! Best Buy made it a quick and easy process to get it shipped and delivery in my new residence
I would recommend this to a friendGood washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Luv everything hope it doesn’t come to a recall like the last one I bought
I would recommend this to a friendGreat Machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a wonderful machine. The wife loves it! Best buy installed it perfectly!
I would recommend this to a friendLarge capacity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works well. The tub is very large. It has function to add extra water for more cleaning capacity. We like it so far.
I would recommend this to a friendSamsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great service. The delivery was on time and really fast
I would recommend this to a friendSamsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my purchase. I love all of the washing options available on this washer.
I would recommend this to a friendGreat New Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had not considered the Samsung brand until we met with a Best Buy sales associated. We're very happy we listened to her.
I would recommend this to a friend- Cons mentioned:Reliability
Defective
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine stopped working only 1yr 4 months old. I live by myself and do not use it excessively. Very dissatisfied in the product with w big brand such as Samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Zaakira,
We would like you to expound more on what's happening with your washer to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: ttps://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145867943) to help our team gather your information.
Have a great day.
-John