Customer Ratings & Reviews
- Model:
- WA50R5200AW/US
- SKU:
- 6322982
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.
This summary was generated by AI based on customer reviews.
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer. It’s quick and efficient and it plays a song when it’s done
I would recommend this to a friendDO NOT BUY-BROKE IN LESS THAN 3 MONTHS
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this delivered Jan 2023. In April 2023 it began as an unbalanced load. It cannot be corrected. We called for service on April 30th had to wait until 5-13-2023 for a tech to come. The tech tightened a nut on the drum that had been wobbling around on the gears. After he tightened the nut it will not stop filling and won't begin the start mode. Just continues in fill mode. The tech will TRY 2 different things doesn't really know what the problem is and we need to wait until May 26th (2 MORE weeks) for parts. We are having to pay for a brand new washer less the 3 months old and having to have multiple parts replaced. PLUS the 80.00 per week now paying at the laundry mat. Now we are waiting 2 more weeks and they don't know if that will work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Let's go along and enhance your washer's cleaning performance by checking the proper loading, RickJ.
We recommend checking the care label on all clothing and sorting clothing accordingly before starting the wash and ensuring your washer is level.
You may refer to these links:
Washer load:
https://www.samsung.com/us/support/answer/ANS00080262/
Installing your washer and scroll down to level your washer: https://www.samsung.com/us/support/answer/ANS00051342/
A complete video to properly sort and wash your laundry: https://www.youtube.com/watch?v=R0HWsqn2ANo
The below link is the user manual for your model. Turn page 17 (Flooring), page 28 (Run calibration and Sort), page 30 (Determine the load capacity), and page 51 (Does not start) for reference: https://downloadcenter.samsung.com/content/UM/202301/20230110164454927/WA54R7200A_TSE_UM_DC68-04037J-03_EN_CFR_MES_R.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145775191, to help our team pull up your information.
Have a great day.
Melardo
Great washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased this washing machine about a month ago. So far, a great product.
I would recommend this to a friendRub a dub wash away those stains
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This HE washer is the best for the price and will wash all your problems away.
I would recommend this to a friendGreat Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Washer We've Owned! Highly Recommended! Great Delivery As well!
I would recommend this to a friendGood!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It been a month I started using this machine, I like it and definitely recommend.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is great! Would definitely recommend this washer to my family and friends!
I would recommend this to a friendWorks good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good for now haven't had any issues. Wish they had them in black
I would recommend this to a friendGreat washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mother as a set. She loves it. Huge wash load!
I would recommend this to a friendFits the need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic washer. Pleased with delivery/install process and removal/hauling away of old washer. Hi
I would recommend this to a friendIts all good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no problems. Love my ability to pretreat my clothes at any time.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the top load the door doesn’t slam shut love the spot cleaning feature great washing machine
I would recommend this to a friendMust buy for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far a great washer. A must buy for the price. It gets the job done.
I would recommend this to a friendNice Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just delivered today. Test run ran smoothly. Real test will be when i wash all my clothes!!
I would recommend this to a friendGreat washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been a great washer. Has a water rinse option near the lid, love it!
I would recommend this to a friendGreat Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine!!! Large capacity for blankets and comforters.
I would recommend this to a friendSatisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The installers were quick and professional. Would buy again.
I would recommend this to a friendProtection plan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent protection plan for my washer and dryer best choice ever
I would recommend this to a friendGreat machine
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best washing machine I’ve ever had. I haven’t had a single problem with it!
I would recommend this to a friendWater pressure valve went out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water pressure valve went out in the first three weeks fixed now. Otherwise happy with it
I would recommend this to a friend