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Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 4,670 reviews
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    energy efficient. save water. clean clothes. fairly quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keystrokes can not be muted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Highly Recommend. I do wish that you could enter a silent mode though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 15 months now and no problems. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and it is huge I can fit a whole weeks worth of clothes in it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the wash cycle being long, I love my washer and dyer set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than enough load capacity and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for 2 weeks. So far so good. Quiet and faster than anything I have ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it for about 2 months but works well. I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having no problems with the Samsung Washer that I purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, doesn’t take much to clean it, wash heavy loads with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer for family of 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is fantastic. We have three small kids so we do a lot of wash. This washer keeps up and some.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Andrew! Thanks for letting Samsung be part of your family. ^Jecca Samsung

  • Rated 5 out of 5 stars

    good macine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quirks of the previous model have been corrected this is a better thought out usefull machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth every penny... the 5.0 HUGE ! had the labor day sale so also save 120 dollars to note

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had another Samsung washer before. After shopping around we chose another Samsung washer for its value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality washing machine. Heavy duty and nice looking appliance too. I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product with good value. Best Buy responsible for delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product. Fair price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked Samsung brand in general, but never tried W/D machines. So far so good. Working OK. All as expected.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Excellent news, Mike25. Thank you for choosing Samsung for all your laundry needs. ^Lo Samsung

  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The add fill feature is great, and does a great wash cycle and a 8/10 on noise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has been working well since I bought it, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice washing machine. I love the big tub. I would recommend this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for rental

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tenants are happy with the stackable unti and I am happy.

    I would recommend this to a friend