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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4670 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet. However, some customers have expressed concerns regarding the spin cycle, agitator performance, reliability, and balance issues during loads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 4,670 reviews
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth every penny... the 5.0 HUGE ! had the labor day sale so also save 120 dollars to note

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Bought the whole set and have no complaints so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice washing machine. I love the big tub. I would recommend this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good trying out Samsung appliances for the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to price match with no issue at all! Awesome price good running machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product with good value. Best Buy responsible for delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Love all the features on this washer. Delivery was excellent

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Helpful, I want to congratulate you on your new Samsung Washer and really appreciate your review. We are happy to be your choice when cleaning clothes. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    New Washer for family of 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is fantastic. We have three small kids so we do a lot of wash. This washer keeps up and some.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Andrew! Thanks for letting Samsung be part of your family. ^Jecca Samsung

  • Rated 5 out of 5 stars

    good macine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quirks of the previous model have been corrected this is a better thought out usefull machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had another Samsung washer before. After shopping around we chose another Samsung washer for its value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best washer for the price and it will do the job for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product. Fair price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked Samsung brand in general, but never tried W/D machines. So far so good. Working OK. All as expected.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Excellent news, Mike25. Thank you for choosing Samsung for all your laundry needs. ^Lo Samsung

  • Rated 2 out of 5 stars

    Don't buy it if you are 5 ft or under!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some brilliant genius who likely never washed a load of clothes decided to design a "better" washer and drier. FaiL!!! Who makes a washer several inches taller. Standing on my toes and practically climbing inside, I still cannot reach socks on the bottom of the washer. I've been doing laundry for nearly fifty years and have AlWaYs used the closed washer and drier tops as a folding table. Genius once again designed a FlOp! The thing is slanted so that the folded items slide off while the rest of the load is being folded. But I spent $1500 on the set. I'm stuck with this problem for the next ten years unless another design idea makes the washer break down two or three years. Time will tell. Or perhaps I'll give donate it to a shelter and call this a lesson well learned. Note to self: Don't buy an appliance unless you've seen it in person. Samsung is no longer on my list.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much for your feedback, GC7582. We appreciate hearing from all of our valued customers. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Yahya

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washer it's awesome we definitely recommend to everyone men's friendly as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very. good product I recommend it to people who like fast delivery and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This washer is very easy to operate.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's capable of doing any kind of laundry--from delicates to bedding and does an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it !! Although it is a HE washer it holds almost twice the load of an ordinary washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer!!thinking about going to get the dryer now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer! All I do is turn it on, it pretty much does the wash all in its own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase. I highly recommend this. You won’t regret it!!

    I would recommend this to a friend